Lead Product Manager – Omnichannel Personalization (Hybrid)

Lowe's; Charlotte (NC); On-site; USD 112,000 - 212,000; Full time

Benefits offered by this job

On-site barista at Tech Hub

Zen Garden at Tech Hub

Flex Office: 2 days on-site

Job summary

Lowe’s seeks a Lead Product Manager for Omnichannel Personalization in Charlotte. You will own vision, strategy, and roadmap for multi-channel personalization features, guiding cross-functional teams through development from concept to GTM.

You’ll manage product backlogs, drive prioritization across data, journey orchestration, and channel activation, and lead cross-domain initiatives to deliver customer value. This role blends startup agility with enterprise scale at Lowe’s.

Qualifications

• Experience with modern personalization technologies or related data platforms.
• Bachelor's degree or equivalent experience.
• Experience in an agile software environment with cross-functional teams and strong writing ability.

Responsibilities

• Drives product lifecycle and roadmap across domains to deliver usable, viable products.
• Frames product vision and aligns with business partners and OKRs.
• Creates quarterly product roadmaps with milestones and analyzes measures of success.
• Leads journey-mapping conversations across domains to coordinate cross-channel experiences.
• Stays current with macro/micro tech trends to keep Lowe's at a leader position.
• Defines analytics requirements and ensures data tracking to measure lift and outcomes.

Skills

Customer data platforms

Marketing automation

Decisioning

Journey orchestration

Personalization technologies

Agile software

Strong writing

Cross-functional collaboration

Education

Bachelor's degree in business/marketing/engineering

Master's degree in business administration

Job description

Lowe’s seeks a Lead Product Manager for Omnichannel Personalization in Charlotte. You will own vision, strategy, and roadmap for multi-channel personalization features, guiding cross-functional teams through development from concept to GTM.

You’ll manage product backlogs, drive prioritization across data, journey orchestration, and channel activation, and lead cross-domain initiatives to deliver customer value. This role blends startup agility with enterprise scale at Lowe’s.