Lead Product Manager, EMR Integrations & CX

Myriad Genetics Inc.; United States; Presencial; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Myriad Genetics seeks a Lead Product Manager, Customer Experience – EMR Integrations to define the enterprise strategy embedding genetic testing into clinical workflows. You will partner with Product, Engineering, and Executive Leadership to drive ordering, results delivery, CDS, and downstream workflows, while mentoring the Product organization.

You will own product strategy for EMR integrations, set priorities balancing customer needs, business goals, and feasibility, and lead cross-team

Formación

• Bachelor’s degree required in business, healthcare, informatics, engineering, or a related field.
• Demonstrated success leading complex product strategies and cross-functional initiatives with enterprise-wide impact.
• Strong analytical and problem-solving skills with the ability to translate customer needs into product solutions.
• Excellent written, verbal, and presentation skills.

Responsabilidades

• Define and drive the multi-year product strategy for customer-facing EMR integrations across Myriad’s portfolio.
• Set priorities that balance customer needs, business objectives, technical feasibility, and long-term platform value.
• Lead roadmap planning and investment recommendations for integration, workflow, and interoperability capabilities.
• Identify market, regulatory, interoperability, and healthcare technology trends that create strategic advantage.
• Build data-driven business cases and align senior stakeholders on priorities, risks, and tradeoffs.
• Champion an enterprise view of the customer experience across ordering, results delivery, clinical decision support, and follow‑up workflows.
• Identify opportunities to improve clinical workflows through EMR-enabled experiences that are intuitive, scalable, and measurable.
• Partner with strategic customers, clinicians, and health systems to understand needs and shape future‑state product direction.
• Define customer experience principles and outcome measures that guide product decisions across teams.
• Ensure investments improve provider efficiency, adoption, utilization, and customer satisfaction.
• Lead product strategy for EMR integration capabilities, and extensibility across broader EMR ecosystems.
• Guide interoperability priorities across HL7, FHIR, APIs, discrete data exchange, and clinical workflows.
• Partner with Engineering and EMR Technology to evaluate technical approaches, scalability, and long-term platform investments.
• Drive execution of high-impact initiatives that increase adoption, improve workflow fit, and deliver customer value.
• Establish standards and best practices for customer‑centered integration design.
• Serve as the primary product leader for EMR integration strategy across Product, Engineering, Clinical, Commercial, Operations, and Customer Success.
• Influence senior leadership through customer insight, strategic recommendations, and business impact analysis.
• Align cross‑functional teams around priorities, tradeoffs, resource constraints, and execution plans.
• Represent Product Management in strategic customer, partner, and executive discussions.
• Build trusted relationships across organizational boundaries to accelerate decisions and deliver results.
• Define portfolio‑level success metrics for adoption, workflow utilization, customer experience, efficiency, and business performance.
• Use quantitative and qualitative insights to evaluate investments and maximize customer and business value.
• Identify opportunities to improve integrated digital workflows, customer outcomes, and operational performance.
• Drive continuous improvement based on customer feedback, field insights, market dynamics, and performance data.
• Develop executive‑level reporting and recommendations on product performance and strategic opportunities.
• Mentor Product Managers and cross‑functional partners on product management practices and customer‑centered thinking.
• Advance product management standards for roadmaps, prioritization, discovery, and outcome measurement.

Educación

Bachelor’s degree in business, healthcare, informatics, engineering, or related field

Herramientas

HL7/FHIR/APIs

Descripción del empleo

Myriad Genetics seeks a Lead Product Manager, Customer Experience – EMR Integrations to define the enterprise strategy embedding genetic testing into clinical workflows. You will partner with Product, Engineering, and Executive Leadership to drive ordering, results delivery, CDS, and downstream workflows, while mentoring the Product organization.

You will own product strategy for EMR integrations, set priorities balancing customer needs, business goals, and feasibility, and lead cross-team