Lead Product Designer / User Experience / Usability Analytics

Triwill Group; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Triwill Group is seeking a Lead Product Designer / User Experience / Usability Analytics based in the United States. This senior UX research leadership role shapes digital experiences across web, mobile, in-store tech and emerging AI-enabled touchpoints.

You will lead high-impact research from discovery to actionable recommendations, influence product and design strategy, mentor peers, and advance scalable knowledge-sharing practices across the organization.

Responsibilities

• Lead high-impact research from discovery through actionable recommendations.
• Influence product and design strategy across complex initiatives.
• Mentor peers and advance research methodologies across the organization.
• Help evolve research practices and scalable knowledge sharing.

Job description

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Designer / User Experience / Usability Analytics based in United States.

This is a senior UX research leadership role focused on shaping digital experiences across web, mobile, in-store technologies, and emerging AI-enabled touchpoints. You will lead high-impact research from discovery through actionable recommendations, influencing product and design strategy across complex initiatives. The role combines rigorous qualitative research with quantitative and behavioral insights to uncover meaningful user needs. You will help evolve research practices through responsible AI-enabled tools while protecting participant trust, privacy, and data integrity. As a strategic thought partner, you will work closely with designers, developers, executives, and other cross-functional stakeholders. You will also mentor peers, advance research methodologies, and help build scalable knowledge-sharing practices across the organization.