Lead Product Designer - AI-First SaaS, Flexible Hours

WATI.io; États-Unis; À distance; USD 120 000 - 160 000; Plein temps

Résumé du poste

WATI.io in the United States seeks a Lead Product Designer to shape experiences for our SaaS platform. You’ll own design for core product areas, guide other designers, and raise the quality and consistency of our design system and mobile experience.

You’ll work closely with product managers and engineers to translate user needs into clear, usable interfaces, conduct research, prototype ideas, and advocate for AI-enabled design workflows that improve outcomes.

Qualifications

• 10+ years of experience in Product Design, with at least 3 years in a lead role.
• A portfolio that shows strength in UX, interaction, and visual design.
• Expertise in Figma and proficiency with prototyping, design systems, and collaboration tools.
• Experience designing for complex systems or SaaS products.
• Experience designing for mobile apps and platform-specific patterns.
• Strong understanding of user research methods and turning insights into ideas.
• Curiosity around AI adoption in design and ability to experiment with new tools.
• Clear communication and cross-functional teamwork.
• Comfort discussing technical constraints with developers.
• A strategic mindset linking design to business goals.
• Experience with AI-driven or conversational products.

Responsabilités

• Lead end-to-end design for core product areas, from discovery to implementation.
• Translate customer needs into clear, intuitive experiences informed by competitor insights, research data, and UX best practices.
• Build a deep understanding of competitor features and customer needs at a persona level.
• Use modern tools and AI-assisted workflows to iterate faster, prototype new ideas, and validate through user testing.
• Lead user research to identify key touchpoints and define measurable criteria for UX effectiveness and efficiency by guiding other designers in conducting interviews, analyzing insights, and applying data-driven design principles.
• Own and evolve our design system to improve consistency, scalability, and ease of use across the product.
• Partner with engineering to ensure our design system is implemented accurately and continuously improved.
• Reimagine and enhance mobile app experience, ensuring parity and coherence with the web app.
• Collaborate with product and engineering teams to refine ideas based on feedback and improve designs as they’re built.
• Mentor designers, review their work, and support their growth.Mentor designers by reviewing their work and offering clear, actionable feedback that fosters their growth.
• Contribute to product and business strategy by connecting design decisions to outcomes.
• Build and present completing design demos to leadership to secure stakeholder alignment and buy-in.

Connaissances

Product Design

Design Leadership

UX Design

Figma

Design Systems

User Research

Collaboration

SaaS & Mobile

Outils

Figma

Description du poste

WATI.io in the United States seeks a Lead Product Designer to shape experiences for our SaaS platform. You’ll own design for core product areas, guide other designers, and raise the quality and consistency of our design system and mobile experience.

You’ll work closely with product managers and engineers to translate user needs into clear, usable interfaces, conduct research, prototype ideas, and advocate for AI-enabled design workflows that improve outcomes.