Lead Produce Team: Freshness & Customer Service

Hy-Vee; Manhattan (KS); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Hy-Vee is seeking a Produce Department Manager to lead the department with a focus on freshness, quality, and profitability. You will drive displays, ads, and staff development to deliver an outstanding customer experience each day.

You will manage scheduling, supervise employees, and ensure proper product handling, pricing, and inventory control while maintaining Hy-Vee standards across all shifts.

Competenze

• High school diploma or equivalent experience.
• On-the-job training plus produce and sanitation courses required.
• Over one year of related work experience preferred.

Mansioni

• Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability.
• Create a friendly, welcoming atmosphere by modeling great customer service and encouraging your team to do the same.
• Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally.
• Recruit, hire, train, supervise, evaluate, and develop all department employees.
• Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans.
• Supervise salad bar employees by planning, scheduling, and overseeing the overall operation, including conducting inventory.
• Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing.
• Analyze weekly and monthly sales and trends, prepare ad projections, and write ads.
• Plan displays, promotions, and determine pre-orders to drive sales and customer engagement.
• Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures.
• Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink.

Conoscenze

Customer service

Team leadership

Decision making

Pricing & inventory

Communication

Sales analysis

Confidential data handling

Formazione

High school diploma

Sanitation courses

Descrizione del lavoro

Hy-Vee is seeking a Produce Department Manager to lead the department with a focus on freshness, quality, and profitability. You will drive displays, ads, and staff development to deliver an outstanding customer experience each day.

You will manage scheduling, supervise employees, and ensure proper product handling, pricing, and inventory control while maintaining Hy-Vee standards across all shifts.