Lead Fresh Produce Department Manager

Hy-Vee; Independence (MO); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Hy-Vee is seeking a Produce Department Manager to lead the Produce team, drive freshness and customer experience, and manage day-to-day department operations in a fast-paced retail setting. You will oversee displays, pricing, team development, and profitability while ensuring top-quality produce and service.

You will develop staff, plan weekly schedules, supervise the salad bar, and partner with the Store Director to meet goals. Strong leadership and a passion for fresh products are essential.

Competenze

• High school diploma or equivalent required.
• Produce sanitation courses required.
• Over one year of related work experience preferred.

Mansioni

• Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability.
• Create a friendly, welcoming atmosphere by modeling great customer service and encouraging your team to do the same.
• Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally.
• Recruit, hire, train, supervise, evaluate, and develop all department employees.
• Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans.
• Supervise salad bar employees by planning, scheduling, and overseeing the overall operation, including conducting inventory.
• Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing.
• Analyze weekly and monthly sales and trends, prepare ad projections, and write ads.
• Plan displays, promotions, and determine pre-orders to drive sales and customer engagement.
• Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures.
• Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink.
• Understand and troubleshoot department equipment and ensure maintenance is performed as needed.
• Unload trucks, check in delivered merchandise, and place product in appropriate storage areas.
• Have authority to approve employee discipline and recommend transfers, discharges, and salary changes.
• Attend meetings, seminars, and continuing education as assigned.
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
• Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines.
• Pitch in with departmental duties and other tasks or special projects as they come up.

Conoscenze

Customer service

Team leadership

Problem solving

Math skills

Communication

Sales analysis

Discretion with confidential data

Formazione

High school diploma or equivalent

Produce sanitation training

Descrizione del lavoro

Hy-Vee is seeking a Produce Department Manager to lead the Produce team, drive freshness and customer experience, and manage day-to-day department operations in a fast-paced retail setting. You will oversee displays, pricing, team development, and profitability while ensuring top-quality produce and service.

You will develop staff, plan weekly schedules, supervise the salad bar, and partner with the Store Director to meet goals. Strong leadership and a passion for fresh products are essential.