Lead Produce Department: People, Pricing & Performance

Kroger - Virginia; Richmond (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

Kroger - Virginia in Richmond is seeking a Produce Department Manager responsible for implementing company policies to maximize sales and profits. You will lead department staff by example, maintain high standards of customer service, and ensure accurate price marking and displays.

The role emphasizes scheduling, training, inventory control, and safe store operations. Strong communication, integrity, and the ability to handle stressful situations are essential.

Qualifications

• Strong communication with employees, customers, and supervision under changing priorities.
• Able to make quick, intelligent decisions.
• Able to handle stressful situations calmly and professionally.
• Adept at production, merchandising and customer service for merchandise.
• Willing to work mornings, afternoons, evenings, nights, weekends and holidays.
• Knowledge of department operations including scheduling, inventory, and shrink control.

Responsibilities

• Develop maximum customer relations by leading friendly, courteous produce staff and implementing policies.
• Be alert to store security and prevent loss.
• Handle customer complaints promptly and professionally.
• Oversee hiring, training, and performance evaluations for produce staff.
• Ensure correct price marking and reader-friendly displays.
• Plan schedules for full- and part-time employees to maximize efficiency.
• Maintain clean, organized department and equipment.
• Coordinate stock, receiving, and merchandising of produce.

Skills

People management

Merchandising

Inventory management

Customer service

Labor scheduling

Expense control

Communication

Job description

Kroger - Virginia in Richmond is seeking a Produce Department Manager responsible for implementing company policies to maximize sales and profits. You will lead department staff by example, maintain high standards of customer service, and ensure accurate price marking and displays.

The role emphasizes scheduling, training, inventory control, and safe store operations. Strong communication, integrity, and the ability to handle stressful situations are essential.