Lead Produce Dept: Elevate Freshness & Service

Kroger; Daleville (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in Daleville, VA seeks a Produce Department lead to deliver outstanding customer service and maintain a safe, clean environment. You will help achieve department goals, manage scheduling, train staff, and implement promotions while ensuring product quality and proper temperatures.

The role involves teamwork, effective communication, inventory management, and adherence to safety guidelines to create a welcoming shopping experience for customers.

Qualifications

• Must be 18 years old.
• Ability to work in a high-paced, sometimes stressful environment.
• Ability to manage conflict in a professional manner.
• Honesty and integrity with customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome and appreciated by answering questions and locating products.
• Inform customers of produce specials and offer product samples.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget and monitor financial reports.
• Schedule price changes and update shelf tags.
• Plan and organize inventory and CAO processes.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and report safety risks.
• Adhere to laws and company guidelines.
• Provide assistance as needed to customers and staff.

Skills

Customer service

Communication

Teamwork

Scheduling

Training

Inventory management

CAO

Safety compliance

Tools

CAO

Job description

Kroger in Daleville, VA seeks a Produce Department lead to deliver outstanding customer service and maintain a safe, clean environment. You will help achieve department goals, manage scheduling, train staff, and implement promotions while ensuring product quality and proper temperatures.

The role involves teamwork, effective communication, inventory management, and adherence to safety guidelines to create a welcoming shopping experience for customers.