Lead Processing Supervisor - Retail Operations

America's Thrift Stores; Cullman (AL); On-site; USD 40,000 - 52,000; Full time

Job summary

America's Thrift Stores, Cullman, Alabama, is seeking a Processing Supervisor to lead the daily production team, ensure fast and accurate processing, and uphold store standards. The role emphasizes coaching, training, and maintaining donor experience while meeting production goals.

The position requires at least 2 years of supervisory experience in retail/processing, strong communication, and the ability to lift up to 50 lbs. A valid driver’s license and clean driving record are preferred.

Qualifications

• Minimum 2 years in supervisory/lead role in retail or processing.
• Basic math and computer skills required.
• Must be able to lift up to 50 lbs.
• High school diploma or GED preferred.
• Strong communication and coaching skills.
• Background check, motor vehicle check and drug screen.
• Valid driver’s license and clean driving record.

Responsibilities

• Supervise and direct the daily activities of the production team.
• Manage inventory tracking systems to monitor deliveries and stock levels.
• Analyze inventory levels and anticipate shortages or issues, taking proactive steps to ensure sufficient stock.
• Communicate targets and progress to team members.
• Assist in recruitment, selection, onboarding, and training of team members.
• Schedule team members according to the store’s labor requirements.
• Capable of performing all tasks required of processing team members.
• Regularly observe, coach, and recognize team members for performance.
• Maintain high standards of merchandise condition, pricing, freshness, and shop-ability.
• Support the General Manager with sales and marketing promotions and programs as needed.
• Assist donors following company standards.
• Foster a respectful and values-driven workplace environment.
• Utilize open communication tools to translate team feedback into action.
• Address complaints and bring them to the attention of the Assistant Store Manager or General Manager for resolution.
• Safeguard company assets and information, ensuring secure handling and integrity.
• Promote loss prevention by upholding procedures and policies.
• Maintain a safe working environment by following OSHA guidelines and ensuring compliance with safety policies.
• In the absence of the Assistant Store Manager, manage production processes and team operations in line with all policies and regulations.
• Make decisions and take appropriate actions when Assistant Store Manager or General Manager is unavailable.
• Perform additional duties as assigned by supervisors or higher-level managers.

Skills

Supervisory experience

Communication skills

Ability to lift 50 lbs

Computer skills

Driver's license

Education

High School diploma or GED

Job description

America's Thrift Stores, Cullman, Alabama, is seeking a Processing Supervisor to lead the daily production team, ensure fast and accurate processing, and uphold store standards. The role emphasizes coaching, training, and maintaining donor experience while meeting production goals.

The position requires at least 2 years of supervisory experience in retail/processing, strong communication, and the ability to lift up to 50 lbs. A valid driver’s license and clean driving record are preferred.