Processing Supervisor — Retail Operations Leader

America's Thrift Stores; Dothan, Northern (AL, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

America's Thrift Stores in Dothan, Alabama is seeking a Processing Supervisor to manage the daily activities of the production team, ensuring fast, accurate processing and strong donor experience. You will train and coach staff, monitor inventory and quality control, schedule labor, and support promotions while maintaining safety and store standards.

The role requires at least two years in a supervisory capacity, strong communication, and the ability to lift up to 50 lbs; high school diploma

Qualifications

• At least two years of supervisory or team-lead experience in retail or industrial processing.

Responsibilities

• Supervise daily activities of the production team.
• Manage inventory tracking systems and monitor stock levels.
• Analyze inventory levels and anticipate shortages or issues, taking proactive steps to ensure sufficient stock.
• Communicate targets and progress to team members.
• Assist in the recruitment, selection, onboarding, and training of team members.
• Schedule team members according to the store’s labor requirements.
• Capable of performing all tasks required of processing team members.
• Regularly observe, coach, and recognize team members for performance.
• Maintain high standards of merchandise condition, pricing, freshness, and shop-ability.
• Support the General Manager with sales and marketing promotions and programs as needed.
• Assist donors following company standards.
• Foster a respectful and values-driven workplace environment.
• Utilize open communication tools to translate team feedback into action.
• Address complaints and bring them to the attention of the Assistant Store Manager or General Manager for resolution.
• Safeguard company assets and information, ensuring secure handling and integrity.
• Promote loss prevention by upholding procedures and policies.
• Maintain a safe working environment by following OSHA guidelines and ensuring compliance with safety policies.
• In the absence of the Assistant Store Manager, manage production processes and team operations in line with all policies and regulations.
• Make decisions and take appropriate actions when Assistant Store Manager or General Manager is unavailable.
• Perform additional duties as assigned by supervisors or higher-level managers.

Skills

Supervisory experience

Strong communication

Coaching

Training

Safety awareness

Inventory management

Team leadership

Physical stamina

Driver's license

Education

High School diploma or GED

Tools

Inventory tracking systems

Job description

America's Thrift Stores in Dothan, Alabama is seeking a Processing Supervisor to manage the daily activities of the production team, ensuring fast, accurate processing and strong donor experience. You will train and coach staff, monitor inventory and quality control, schedule labor, and support promotions while maintaining safety and store standards.

The role requires at least two years in a supervisory capacity, strong communication, and the ability to lift up to 50 lbs; high school diploma