Lead Print Production Operator

FedEx; Glendale Heights (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

FedEx is seeking a Production Lead Coordinator, Manufacturing to oversee multiple production streams and coordinate printing, scheduling, inventory, and shipping within the plant. The role supports the Assistant Manager by monitoring processes and ensuring timely, quality output.

The position requires a high school diploma, 2+ years in high‑volume manufacturing or quality control, and familiarity with FXO products and commercial print environments. Strong cross‑shift communication is essential.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred for advancement.
• 2+ years of high-volume manufacturing or quality control experience.
• Prior FXO products & services offerings preferred.
• Commercial print environment experience preferred.

Responsibilities

• Intake, track and log production jobs for all work streams.
• Provide print ready production files and complete order details.
• Provide order scheduling and routing information to Production team members.
• Ensure adequate inventory is available to produce requested orders.
• Responsible for ensuring quality during and after production process.
• Ensure cross shift communication.
• Coordinate shipping of all customer orders.
• Provide customer service with minimal supervision.

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

POSITION SUMMARY:

The Production Lead Coordinator, Manufacturing is required to perform multiple functions within all work streams of the manufacturing plant, including the ability to perform all functions of the Production Operator, Manufacturing. Primarily, the Production Lead Coordinator, Manufacturing will coordinate and monitor all production, quality, and shipping processes. The Production Lead Coordinator, Manufacturing is responsible for providing the production team members with print ready files and order details to ensure Done Right and On Time production output. The Production Lead Coordinator, Manufacturing will assist the Assistant Manager, Manufacturing, in managing, monitoring, and facilitating production processes in all work streams.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Intake, track and log production jobs for all work streams


• Provide print ready production files and complete order details


• Provide order scheduling and routing information to Production team members


• Ensure adequate inventory is available to produce requested orders


• Responsible for ensuring quality during and after production process


• Ensure cross shift communication


• Coordinate shipping of all customer orders


• Provide customer service, including anticipating needs, suggesting alternatives and problem-solving customer solutions, with a minimum amount of supervision


• Assist in the training of plant team members


• Collate, sort and organize customer orders


• Follow instructions of supervisors and assist other team members in performing plant functions


• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent education


• Bachelor's degree preferred


• 2+ years of high-volume manufacturing or quality control experience


• Prior experience of FXO products & services offerings preferred


• Commercial print environment experience preferred


• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring


• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS: