Lead Print Production Operator

FedEx Office and Print Services; Glendale Heights (IL); On-site; USD 33,000 - 41,000; Full time

Job summary

FedEx Office and Print Services is seeking a Production Lead Coordinator, Manufacturing in Glendale Heights, IL to oversee multiple production streams and coordinate print-ready files and order details for on-time output. You will assist the Assistant Manager in managing production processes across all work streams and ensure quality throughout.

The role requires 2+ years in high-volume manufacturing or quality control, with preference for experience in FXO products, services, and commercial

Qualifications

• 2+ years in high-volume manufacturing or quality control.
• Experience with FXO products & services offerings preferred.
• Commercial print environment experience preferred.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsibilities

• Intake, track and log production jobs for all work streams.
• Provide print ready production files and complete order details.
• Provide order scheduling and routing information to Production team members.
• Ensure adequate inventory is available to produce requested orders.
• Responsible for ensuring quality during and after production process.
• Coordinate shipping of all customer orders.
• Provide customer service, including anticipating needs and problem-solving with minimal supervision.
• Assist in training of plant team members.
• Collate, sort and organize customer orders.
• Follow instructions of supervisors and assist other team members.

Skills

Production coordination

Print production

Quality control

Inventory management

Shipping coordination

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

POSITION SUMMARY:

The Production Lead Coordinator, Manufacturing is required to perform multiple functions within all work streams of the manufacturing plant, including the ability to perform all functions of the Production Operator, Manufacturing. Primarily, the Production Lead Coordinator, Manufacturing will coordinate and monitor all production, quality, and shipping processes. The Production Lead Coordinator, Manufacturing is responsible for providing the production team members with print ready files and order details to ensure Done Right and On Time production output. The Production Lead Coordinator, Manufacturing will assist the Assistant Manager, Manufacturing, in managing, monitoring, and facilitating production processes in all work streams.

GENERAL DUTIES AND RESPONSIBILITIES

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Intake, track and log production jobs for all work streams
• Provide print ready production files and complete order details
• Provide order scheduling and routing information to Production team members
• Ensure adequate inventory is available to produce requested orders
• Responsible for ensuring quality during and after production process
• Ensure cross shift communication
• Coordinate shipping of all customer orders
• Provide customer service, including anticipating needs, suggesting alternatives and problem-solving customer solutions, with a minimum amount of supervision
• Assist in the training of plant team members
• Collate, sort and organize customer orders
• Follow instructions of supervisors and assist other team members in performing plant functions
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS

• High school diploma or equivalent education
• Bachelor's degree preferred
• 2+ years of high-volume manufacturing or quality control experience
• Prior experience of FXO products & services offerings preferred
• Commercial print environment experience preferred
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Pay:

$23.95 - $29.89/hr

2nd Shift: Tues-Friday 2pm-10:30pm; Sat 11am-7:30pm

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [e-mail].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, timing of the offense, the nature of an offense, and any other relevant information. If you are applying in Philadelphia, PA, you can learn about Philadelphia's fair chance hiring law.