Lead Platform Engineer, Identity Journeys & Onboarding

Next Frontier Capital; New York (NY); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Total rewards package

Benefits

Job summary

JPMorgan Chase in New York leads the Customer Platform within Consumer & Community Banking, seeking a Lead Software Engineer to design and deliver identity and onboarding solutions. You will own end-to-end identity journeys, build automation and observability, and mentor a growing team to harness AI in secure, scalable software delivery.

Join a role that emphasizes policy-driven workflows, multi-service orchestration, and enterprise-grade security across products and lines of business.

Qualifications

• Formal training or certification on software engineering concepts and 5+ years of applied experience.
• Experience designing and engineering workflow orchestration for policy-driven customer journeys.
• Experience designing or operating event-driven architectures using Kafka or equivalent messaging platforms.
• Hands-on full-stack engineering experience building production services and user-facing tools.

Responsibilities

• Design and build reusable identity sub-journey components to support onboarding processes for multiple lines of business.
• Build the automation layer that moves configured identity journeys from approval to production deployment, including policy validation, release controls, and complete audit-trail generation.
• Establish the eventing framework and observability standards that make multi-service journey execution visible, debuggable, and compliant.
• Build developer-facing tools, including API contracts, sandbox environments, and integration templates, that enable line-of-business teams to assemble and deploy compliant identity journeys without an engineering dependency.
• Mentor and grow the engineers building alongside you by setting engineering standards, leading rigorous code reviews, and upskilling the team as needed.
• Build migration tooling and playbooks that move product teams off legacy bespoke implementations to platform services.
• Drive responsible adoption of AI-assisted engineering practices, including code review, test acceleration, and incident analysis, with clear team standards for validating AI outputs for correctness, performance, and security.
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes.
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation.

Skills

Full-stack

CI/CD

Event-driven

API design

RBAC knowledge

AI-assisted development

Observability

Security best practices

Tools

Kafka

API contracts

Sandbox environments

Job description

JPMorgan Chase in New York leads the Customer Platform within Consumer & Community Banking, seeking a Lead Software Engineer to design and deliver identity and onboarding solutions. You will own end-to-end identity journeys, build automation and observability, and mentor a growing team to harness AI in secure, scalable software delivery.

Join a role that emphasizes policy-driven workflows, multi-service orchestration, and enterprise-grade security across products and lines of business.