Senior Identity Platform Engineer - Onboarding & Trust

J.P. Morgan; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase is seeking a Lead Software Engineer in New York to join the Consumer & Community Banking's Customer Identity Platform. You will design and deliver trusted identity and onboarding solutions, build scalable services, and ensure secure, reliable identity experiences across digital channels.

The role emphasizes architecting event-driven systems, integrating external identity vendors, and collaborating with product, risk, and technology teams to meet regulatory requirements and

Qualifications

• Formal training or certification on software engineering concepts and 5+ years of applied experience.
• Hands-on experience designing and building scalable, distributed systems and APIs in a cloud-based environment.
• Experience developing identity, authentication, or customer onboarding systems.
• Strong understanding of event-driven architecture and messaging frameworks (e.g., Kafka).
• Experience working with identity and access management (IAM) platforms or solutions.
• Experience integrating third-party services or vendors through API-based architectures.
• Hands-on experience translating business or regulatory requirements into technical solutions.
• Experience working in agile environments with modern software development lifecycle practices.
• Proficiency in designing high-availability, resilient systems with a focus on reliability and performance.
• Experience collaborating across cross-functional teams to deliver enterprise-scale solutions.

Responsibilities

• Design and deliver secure, scalable software solutions that support customer identity, onboarding, and trust services across platforms
• Develop and maintain a canonical customer identity model to enable consistent identity representation across systems
• Build and manage services that support the end-to-end identity lifecycle, including enrollment, verification, remediation, and offboarding
• Integrate identity proofing and verification vendors through abstracted APIs to enable flexible and scalable onboarding capabilities
• Develop and refine trust and risk signal services that support fraud detection and identity assurance decisions
• Design and implement event-driven architectures and APIs that enable seamless interoperability across distributed systems
• Partner with product, risk, and technology teams to translate regulatory and business requirements into scalable technical solutions
• Ensure continuity of identity experience across digital and assisted channels
• Identify opportunities to improve platform performance, scalability, and reliability through automation and engineering best practices
• Contribute to engineering communities of practice by sharing knowledge and promoting modern technologies and standards
• Promote a culture of collaboration, inclusion, and continuous learning

Skills

Distributed systems

Cloud-based design

Identity / onboarding domains

Event-driven architecture

APIs design & integration

IAM platforms experience

Agile methodologies

Education

Software engineering training/certification

Tools

Kafka

Job description

JPMorgan Chase is seeking a Lead Software Engineer in New York to join the Consumer & Community Banking's Customer Identity Platform. You will design and deliver trusted identity and onboarding solutions, build scalable services, and ensure secure, reliable identity experiences across digital channels.

The role emphasizes architecting event-driven systems, integrating external identity vendors, and collaborating with product, risk, and technology teams to meet regulatory requirements and