Lead Photo Guide & Guest Experience Leader

grand-canyon-resort-corp; United States; On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Dental insurance

Job summary

Grand Canyon Resort Corp in the United States is seeking a Lead Photo Guide for Skywalk operations. You will oversee QA/QC of photos, train Photo Guides, greet guests, explain photo options, and drive sales of pictures and packages.

The role emphasizes customer service, photography enhancement, and inventory management of camera gear. Strong communication and team leadership are essential for success.

Qualifications

• Excellent oral communication skills and strong interpersonal skills.
• High School Diploma or GED.
• Computer literate and sales experience required.
• Preference given to Hualapai Tribal members.
• Demonstrated ability to interact with guests and tour groups and provide prompt, outstanding customer service while answering questions.
• Demonstrated ability to review and enhance photos so that guests will purchase.

Responsibilities

• Responsible for photographs taking pictures of guests while they experience their time on the Skywalk.
• Greet guests as they approach the skywalk, being courteous, friendly and helpful. Explain the different Photo options.
• Engage guests as they are viewing their photos and use software to enhance photographs.
• Print pictures purchased and place in folders. Prepare flash drives for customers purchasing packages.
• Maintain inventory of photo guide supplies such as camera bodies, flashes, lenses, etc.
• Direct customer flow through the purchase and pick-up of the Skywalk tickets.
• Assist in retail or ticket sales areas, as time permits.
• Foster a team environment, multi-task efficiently and maintain positive working relationships.
• Assist with training new and less experienced Photo Guides. Act as a role model for the team.
• Perform other work-related duties as assigned.

Skills

Communication

Customer service

Sales experience

Microsoft Office

Photography knowledge

Team player

Education

High School Diploma or GED

Tools

Cannon cameras

Photo editing software

Job description

Grand Canyon Resort Corp in the United States is seeking a Lead Photo Guide for Skywalk operations. You will oversee QA/QC of photos, train Photo Guides, greet guests, explain photo options, and drive sales of pictures and packages.

The role emphasizes customer service, photography enhancement, and inventory management of camera gear. Strong communication and team leadership are essential for success.