Lead Pharmacy Technician — Shift Leader & Workflow

Hims and Hers Health, Inc.; New Albany (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Competitive compensation

Job summary

Hims & Hers is seeking a Lead Pharmacy Technician to oversee daily workflow and weekend/evening processes, reporting to the Lead Operations Pharmacist. This role focuses on coordinating technician tasks, ensuring accurate order flow, and supporting pharmacy operations across shifts.

You will develop schedules, train technicians, and ensure compliance with HIPAA, state and federal regulations while maintaining patient records and a safe HD handling environment.

Qualifications

• Requires active Ohio CPhT registration and national certification.
• Experience leading a pharmacy team.
• Knowledge of state and federal pharmacy laws.
• Ability to work flexible shifts and handle HD safely.

Responsibilities

• Create daily workflow plans for technician teams.
• Develop daily/weekly/monthly task sheets and downtime plans.
• Assist in technician scheduling with Lead Workflow Technician and Lead Pharmacist.
• Delegate tasks, workflow items, and station assignments to technicians.
• Lead team efforts by achieving related results.
• Train additional technicians on alternate shift roles.
• Practice state and federal regulations for ordering, handling and dispensing prescriptions.
• Maintain PHI security and privacy per HIPAA requirements.
• Update patient profile records per state regs.
• Drive quality by adhering to SOPs and reviewing biweekly updates.
• Follow all state/federal pharmacy regs (Ohio Board of Pharmacy, FDA).
• Maintain a clean, sanitary work environment per FDA regs.
• Stock, label, assemble, and fill medications as permitted by state board.
• Ensure safe environment by following SOPs and regulations.
• Organize medications for pharmacists to dispense; read orders, label, quantify, assemble.
• Perform other tasks as assigned.

Skills

Lead team

Pharmacy operations

HIPAA compliance

English proficiency

Education

State of Ohio CPhT certification

Job description

Hims & Hers is seeking a Lead Pharmacy Technician to oversee daily workflow and weekend/evening processes, reporting to the Lead Operations Pharmacist. This role focuses on coordinating technician tasks, ensuring accurate order flow, and supporting pharmacy operations across shifts.

You will develop schedules, train technicians, and ensure compliance with HIPAA, state and federal regulations while maintaining patient records and a safe HD handling environment.