Lead Pharmacy Technician

659 RGH Enterprises, LLC

United States

Remote

USD 38,000 - 43,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Lead Pharmacy Technician to guide and support the pharmacy operations team ensuring accurate prescription processing and adherence to regulatory requirements. You will lead day-to-day activities, mentor technicians, monitor performance metrics, and coordinate staffing to maintain efficient service levels in a fast-paced environment.

The role emphasizes proactive coaching, process improvement, and collaboration with pharmacists to ensure high-quality patient care and

Qualifications

4+ years of related pharmacy technician experience.
Active Florida Pharmacy Technician License.
Experience leading and mentoring team members.
Experience in retail, specialty, mail‑order, long‑term care, or similar pharmacy environments.
Strong verbal and written communication skills.
Ability to prioritize tasks in a fast-paced environment.

Responsibilities

Serve as the primary point of contact for pharmacy technicians by answering questions and supporting daily operations.
Assist with onboarding, training, and ongoing development of pharmacy team members.
Monitor productivity, workflow performance, and quality metrics to achieve goals.
Provide coaching and performance feedback, escalate significant concerns to leadership.
Support staffing and scheduling activities, including PTO management.
Complete operational audits, maintain documentation, and prepare reports on team/workflow performance.
Coordinate with internal teams to support continuity of care and resolve issues.
Monitor prescription processing queues and ensure timely completion of new orders and refills.
Serve as SME for pharmacy operations, systems, and workflow processes.

Skills

Team leadership

Coaching

Communication

Prioritization

Pharmacy operations

Education

Active Florida Pharmacy Technician License

High School diploma or GED

Tools

CarePoint

GuardianRx

PioneerRx

Prodigy

ProScript

Job description

Job Summary

What Retail Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient, and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over‑the‑counter medications. Work Schedule 9:00 AM to 5:30 PM ET, Monday to Friday

Remote Job Summary

The Lead Pharmacy Technician serves as a frontline leader within the pharmacy operations team, providing day-to-day guidance, support, and oversight to pharmacy technicians while maintaining responsibility for key technician functions. This role helps ensure operational excellence through productivity monitoring, quality assurance activities, workflow management, staff training, scheduling support, and performance coaching. The Lead Pharmacy Technician acts as a subject matter resource for the team, promotes adherence to pharmacy processes and regulatory requirements, and helps drive timely, accurate prescription processing to support exceptional patient care.

Responsibilities

Serve as the primary point of contact for pharmacy technicians by answering questions, providing guidance, and supporting daily operations.
Assist with onboarding, training, and ongoing development of pharmacy team members.
Monitor employee productivity, workflow performance, and quality metrics to ensure operational goals are achieved.
Provide coaching and performance feedback while escalating significant performance concerns to pharmacy leadership.
Support staffing and scheduling activities, including PTO management and coverage planning.
Complete operational audits, maintain documentation, and prepare reports related to team and workflow performance.
Manage and respond to secure emails, phone inquiries, and operational communications.
Monitor prescription processing queues and ensure timely completion of new orders and refill requests.
Perform pharmacy technician duties including prescription processing, billing support, order entry, and medication‑related workflow activities.
Coordinate with internal teams to support continuity of care and resolve operational issues.
Identify and appropriately escalating clinical questions, prescription clarifications, and pharmacist-related matters.
Monitor prescription turnaround times and assist the team in meeting daily production and service‑level goals.
Promote compliance with pharmacy procedures, quality standards, and regulatory requirements.
Serve as a subject matter expert and resource for pharmacy operations, systems, and workflow processes.

Qualifications

4+ years of related experience, preferred High School diploma, GED or equivalent, or equivalent work experience, preferred Active Florida Pharmacy Technician License.
Experience working as a pharmacy technician in a retail, specialty, mail‑order, long‑term care, or similar pharmacy environment.
Demonstrated experience leading, mentoring, training, or guiding team members.
Strong verbal and written communication skills.
Ability to prioritize tasks, manage competing deadlines, and work effectively in a fast‑paced environment.
Proven ability to collaborate across teams and build positive working relationships.
Strong organizational skills with attention to detail and accuracy.
Experience training and developing pharmacy staff, preferred Experience serving as a subject matter expert (SME) for pharmacy workflows or systems, preferred Experience with CarePoint or similar pharmacy management systems, including GuardianRx, PioneerRx, Prodigy, or ProScript, preferred Experience supporting productivity monitoring, quality assurance programs, scheduling, and performance coaching, preferred

What is expected of you and others at this level

Applies extensive knowledge and company policies to complete a wide range of assignments
Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility
Takes the lead in effectively applying new processes and skills in accomplishing assignments
May provide technical guidance and training to others
Maintains appropriate licenses, training and certifications
Works on complex problems that require independent action and a high degree of initiative to resolve issue
Makes recommendation for new or revised processes and has a role on the implementation
Adheres to all quality guidelines
Works with minimal degree of supervision
Has latitude to make decisions in exceptional circumstances within established guidelines
Provides guidance to less experienced team members
May have team leader responsibilities but does not formally supervise

Salary and Benefits

Anticipated hourly range: $27.30 per hour - $31.12 per hour Bonus eligible: No

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Application window anticipated to close: 11/21/2026

EEO Statement

#LI-DP1 Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here