Lead, Personal Property & Front Counter Supervisor

Dona Ana County; Las Cruces (NM); On-site; USD 32,000 - 53,000; Full time

Job summary

Doña Ana County in Las Cruces, NM is seeking a supervisor for the Front Counter/Personal Property Department under the County Assessor. You will oversee day-to-day activities, staff supervision, and ensure accurate property records using the CAMA system.

Responsibilities include training, auditing work quality, managing exemptions and changes, and coordinating with the Appraisal Department. Strong customer service, organizational skills, and knowledge of mass appraisal principles are essential.

Qualifications

• High school diploma or equivalent required.
• Five years of experience in property support or appraisal support; supervisory experience preferred.
• Valid driver's license and clean driving record as per county policy.
• Background check and driving record check required prior to employment.

Responsibilities

• Supervise Front Counter/Personal Property Department activities and staff.
• Manage staff lifecycle including recruitment, training, coaching, and performance reviews.
• Plan and implement tracking and auditing for manufactured home changes with Appraisal Department.
• Oversee exemption requests, address changes, and general account maintenance.
• Develop office-wide policies and participate in public outreach events.

Skills

Customer service

MS Office (Word, Excel)

Records management

Communication skills

Time management

Mass appraisal knowledge

Education

High school diploma or equivalent

Tools

CAMA system

Job description

Doña Ana County in Las Cruces, NM is seeking a supervisor for the Front Counter/Personal Property Department under the County Assessor. You will oversee day-to-day activities, staff supervision, and ensure accurate property records using the CAMA system.

Responsibilities include training, auditing work quality, managing exemptions and changes, and coordinating with the Appraisal Department. Strong customer service, organizational skills, and knowledge of mass appraisal principles are essential.