Lead Personal Banker & Relationship Manager

Resource Bank (Louisiana); Baton Rouge (LA); On-site; USD 38,000 - 60,000; Full time

Job summary

RESOURCE BANK in Baton Rouge seeks a Lead Personal Banker/Relationship Manager to open and explain banking services to customers, oversee Personal Bankers, and ensure smooth teller operations. You will balance cash drawers and the branch vault and coordinate staff for service quality.

The role requires supervisory duties, auditing, and handling customer concerns while maintaining compliance with bank procedures. A stable banking background with strong people skills is essential.

Qualifications

• High school diploma or equivalent required.
• Over 1 year of banking (branch) experience required.
• 2+ years of teller experience preferred.

Responsibilities

• Open, maintain and close accounts.
• Explain banking services to customers.
• Oversee Personal Bankers and assist in appraisal processes.
• Schedule staff and coordinate monthly training.
• Balance cash drawer and branch vault daily.
• Audit cash, checks, and proofs; report discrepancies.

Skills

Active Listening

Speaking

Reading Comprehension

Mathematics

Critical Thinking

Social Perceptiveness

Education

High School Diploma

Job description

RESOURCE BANK in Baton Rouge seeks a Lead Personal Banker/Relationship Manager to open and explain banking services to customers, oversee Personal Bankers, and ensure smooth teller operations. You will balance cash drawers and the branch vault and coordinate staff for service quality.

The role requires supervisory duties, auditing, and handling customer concerns while maintaining compliance with bank procedures. A stable banking background with strong people skills is essential.