Lead Peer Support Services & Recovery Programs

Kaizen Lab Inc.; Greenville (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Pathways to Life, Inc. in Greenville, NC is seeking a Peer Support Services Supervisor to lead and supervise a team of CPSS staff within our recovery-oriented program.

This full-time, in-person role requires strong supervisory, documentation, and collaborative skills to guide recovery-based services. The supervisor provides clinical oversight, ensures fidelity to recovery principles, and maintains compliance with 10A NCAC 27G .0104(19) and related regulations, while coordinating assessments,

Qualifications

• Must be a Qualified Professional (QP) per 10A NCAC 27G .0104(19).
• Must maintain a current, active NC Peer Support Specialist Certification (CPSS).
• Demonstrated training in quality supervisory skills.
• Deep understanding of CPSS ethics and recovery philosophy.
• Experience in behavioral health and staff supervision.
• Strong interpersonal, documentation, and organizational skills.

Responsibilities

• Provide leadership and oversight to the Peer Support Services program under state guidelines.
• Offer monthly (or more frequent) administrative and supervisory support to CPSS staff.
• Promote growth of Peer Support Specialists within HR standards.
• Ensure compliance with CPSS certification code of ethics and recovery philosophy.
• Advocate for the CPSS role across the agency and community.
• Monitor beneficiary progress through quarterly contact and ensure alignment with Person-Centered Plans.
• Coordinate or conduct beneficiary assessments, if licensed.
• Collaborate to develop recovery-oriented, person-centered plans.
• Facilitate or co-facilitate skill-building and recovery groups.
• Supervise documentation quality through service note reviews and staff meetings.
• Evaluate staff performance and develop supervision plans.
• Determine team caseload size based on client acuity.
• Refer and connect beneficiaries to community resources.
• Provide direct peer support during high workload periods.

Skills

Leadership

Supervisory skills

Documentation

Interpersonal skills

Organization

Education

Qualified Professional (QP) per 10A NCAC 27G .0104(19)

CPSS Certification (NC)

Supervisory skills training

Job description

Pathways to Life, Inc. in Greenville, NC is seeking a Peer Support Services Supervisor to lead and supervise a team of CPSS staff within our recovery-oriented program.

This full-time, in-person role requires strong supervisory, documentation, and collaborative skills to guide recovery-based services. The supervisor provides clinical oversight, ensures fidelity to recovery principles, and maintains compliance with 10A NCAC 27G .0104(19) and related regulations, while coordinating assessments,