Lead Pediatric Care Manager

Shriners Children's; Spokane (WA); On-site; USD 56,000 - 96,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Tuition assistance

Retirement matching

Job summary

Shriners Children's is seeking a Care Manager Supervisor to lead the care management department, coordinating nursing, social work, interpretive services, and resource coordination for pediatric patients. You will mentor staff, drive evidence-based practice, and ensure compliance with regulatory standards across multiple locations in the U.S.

The role requires RN or Social Work licensure, a bachelor's degree, 2 years of care management experience, and CCM/ACM certification within 2 years of

Qualifications

• Bachelor's in Nursing or Social Work required.
• 2 years care management experience required.
• RN or Social Work licensure in state of practice.
• ACM or CCM Certification required within 2 years of hire.
• Master's in related field preferred.

Responsibilities

• Provide leadership and oversight of patient care operations to ensure safe, high-quality care.
• Manage department staffing, scheduling, and resource allocation.
• Supervise, coach, and evaluate nursing staff performance and competency.
• Coordinate onboarding, training, and ongoing education for staff.
• Lead and participate in performance improvement and quality assurance activities.
• Support recruitment, interviewing, and retention for department team members.

Skills

Care management

Leadership

Staff coaching

Education

Bachelor's in Nursing or Social Work

Master's in related field (preferred)

Job description

Shriners Children's is seeking a Care Manager Supervisor to lead the care management department, coordinating nursing, social work, interpretive services, and resource coordination for pediatric patients. You will mentor staff, drive evidence-based practice, and ensure compliance with regulatory standards across multiple locations in the U.S.

The role requires RN or Social Work licensure, a bachelor's degree, 2 years of care management experience, and CCM/ACM certification within 2 years of