Lead Pawnbroker & Shift Manager: Career Growth

Ezcorp Inc; Wichita Falls (TX); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Job summary

Ezcorp Inc is hiring a Retail Shift Manager (Lead Pawn Broker) in Wichita Falls, TX. This role includes leading a team, providing exceptional customer service, and processing loans for pawn items. The ideal candidate will have strong leadership skills and a passion for helping customers.

With competitive pay ranging from $17.00 to $18.00 per hour based on experience and a comprehensive benefits package, this position offers great opportunities for career advancement within a fast-paced environment.

Qualifications

• Minimum 1 years of supervisory or team lead experience.
• Ability to manage customer needs effectively.
• Familiarity with commonly pawned items, a plus.

Responsibilities

• Provide outstanding customer service and build relationships.
• Process loans and extensions for customers.
• Supervise and coach store Team Members.

Skills

Customer service

Leadership

Negotiation

Organization

Communication

Education

High school diploma or GED

Job description

Ezcorp Inc is hiring a Retail Shift Manager (Lead Pawn Broker) in Wichita Falls, TX. This role includes leading a team, providing exceptional customer service, and processing loans for pawn items. The ideal candidate will have strong leadership skills and a passion for helping customers.

With competitive pay ranging from $17.00 to $18.00 per hour based on experience and a comprehensive benefits package, this position offers great opportunities for career advancement within a fast-paced environment.