Retail Shift Manager & Lead Pawnbroker — Career Growth

EZCORP, Inc.; Bastrop (TX); On-site; USD 21,491,000 - 48,712,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Bonus Potential

Job summary

EZpawn in Bastrop, TX is hiring a Retail Shift Manager (Lead Pawnbroker). Earn $15.00–$17.00 per hour with a clear path to higher roles. We offer paid training, competitive benefits, and generous coaching to develop leadership and customer service excellence in a fast-paced environment.

Join a growing EZCORP family brand focused on service, with opportunities to advance through structured leadership programs and a 401(k) plan. Apply today to lead our team and our customers toward success.

Qualifications

• Experience leading a team in a retail or pawn environment is preferred.
• Ability to train and coach team members and drive results.
• Strong customer service mindset and problem-solving skills.

Responsibilities

• Process loans and extensions for customers.
• Open and close store procedures and supervise operations.
• Coach and supervise store Team Members to achieve sales goals.
• Promote a friendly, professional customer experience and build relationships.

Skills

Leadership

Negotiation

Time management

Interpersonal skills

Communication skills

Education

High School diploma or GED

Job description

EZpawn in Bastrop, TX is hiring a Retail Shift Manager (Lead Pawnbroker). Earn $15.00–$17.00 per hour with a clear path to higher roles. We offer paid training, competitive benefits, and generous coaching to develop leadership and customer service excellence in a fast-paced environment.

Join a growing EZCORP family brand focused on service, with opportunities to advance through structured leadership programs and a 401(k) plan. Apply today to lead our team and our customers toward success.