Lead Pawn Store: Customer Service & Growth Leader

Ezcorp,-Inc.; Neptune Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) in Florida to lead store operations, coach staff, and deliver excellent customer service while promoting pawn items. You will participate in a structured career path with paid training and opportunities to advance to higher leadership roles.

Competitive pay based on experience, with bonus potential and a comprehensive benefits package designed to support work-life balance and professional growth.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Bilingual is a plus.

Responsibilities

• Processing loans and extensions.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.
• Promoting sales and providing outstanding customer service.

Skills

Leadership

Customer Service

Negotiation

Time Management

Education

High School Diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) in Florida to lead store operations, coach staff, and deliver excellent customer service while promoting pawn items. You will participate in a structured career path with paid training and opportunities to advance to higher leadership roles.

Competitive pay based on experience, with bonus potential and a comprehensive benefits package designed to support work-life balance and professional growth.