Lead Pawn Broker | Shift Leader & Growth Path

EZCORP, Inc.; Kissimmee (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Kissimmee, FL to lead store operations, drive service, and grow the customer base. You will train, coach, and motivate Team Members while handling pawn loans, sales, and daily procedures in a fast-paced environment.

The role offers a structured career path with leadership training, competitive pay based on experience, and a benefits package including health insurance, retirement options, and paid time off.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of pawned items a plus; sales background a plus; bilingual a plus.

Responsibilities

• Process loans and extensions.
• Negotiate terms for pawned items.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Customer service

Communication

Negotiation

Time management

Coaching

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Kissimmee, FL to lead store operations, drive service, and grow the customer base. You will train, coach, and motivate Team Members while handling pawn loans, sales, and daily procedures in a fast-paced environment.

The role offers a structured career path with leadership training, competitive pay based on experience, and a benefits package including health insurance, retirement options, and paid time off.