Lead Pawn Broker & Team Leader – Bonus Potential

EZPAWN Florida, Inc.; Kissimmee (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual Behaviour

Job summary

EZPAWN Florida, Inc. in Kissimmee, FL is seeking a Retail Shift Leader (Key Holder) to lead store operations, drive sales, and deliver outstanding customer service.

The role offers structured training, competitive pay with bonus potential, health insurance options, a clear career path, and opportunities to grow into management while coaching Team Members in a fast-paced pawn environment.

Qualifications

• Engaging personality with strong leadership and customer service skills.
• Ability to read and manage customer needs and negotiate terms.
• Organized, detail-oriented, with time-management and prioritization abilities.
• Minimum 1 year of supervisor or shift-lead experience.

Responsibilities

• Provide outstanding customer service and promote sales for pawn items.
• Process loans and extensions and set terms with customers.
• Open and close the store and supervise Team Members.
• Coach and develop staff to follow company policies.

Skills

Leadership

Customer service

Negotiation

Time management

Bilingual

Education

High school diploma or GED

Job description

EZPAWN Florida, Inc. in Kissimmee, FL is seeking a Retail Shift Leader (Key Holder) to lead store operations, drive sales, and deliver outstanding customer service.

The role offers structured training, competitive pay with bonus potential, health insurance options, a clear career path, and opportunities to grow into management while coaching Team Members in a fast-paced pawn environment.