Lead Pawn Broker & Retail Shift Manager — Growth & Bonuses

PLO DEL BAJÍO, S. DE R.L. DE C.V.; Reno (NV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly UNCAPPED Bonus Potential

Job summary

EZCORP in Reno, NV is seeking a Retail Shift Manager (Lead Pawnbroker). You will deliver exceptional customer service, lead a team, and drive sales while coordinating pawn transactions and operations.

The role offers structured development, a clear career path, and competitive pay with bonus potential. Benefits include health coverage, retirement plan, and paid time off, with store discount and flexible hours.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory or lead experience.
• Able to pass criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Adhere to all company policies and procedures.

Responsibilities

• Provide outstanding customer service and build relationships; promote sales and pawn deals.
• Process loans and extensions and manage pawn items.
• Open and close store procedures and supervise Team Members.
• Coach and lead store Team Members to achieve targets.

Skills

Leadership

Customer service

Negotiation

Time management

Interpersonal skills

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP in Reno, NV is seeking a Retail Shift Manager (Lead Pawnbroker). You will deliver exceptional customer service, lead a team, and drive sales while coordinating pawn transactions and operations.

The role offers structured development, a clear career path, and competitive pay with bonus potential. Benefits include health coverage, retirement plan, and paid time off, with store discount and flexible hours.