Retail Shift Manager: Lead Pawn Broker & Bonus Potential

EZCORP, Inc.; Henderson (NV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid 

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in Henderson, NV seeks a Retail Shift Manager (Lead Pawn Broker) to lead a busy store and drive sales while delivering outstanding customer service.

You will coach Team Members, handle loans and pawn negotiations, and ensure smooth opening and closing procedures.

This role offers a clear path for growth, competitive pay, bonus potential, and a comprehensive benefits package including health insurance and a 401(k) match.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory, key holder, or team/shift lead experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus.
• Sales background, a plus.
• Bilingual, a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales.
• Lead and influence Team Members through coaching and hands-on involvement.
• Processing loans and extensions.
• Coming to jointly satisfactory terms regarding items to be pawned.
• Performing opening and closing store procedures.
• Supervising and coaching store Team Members.

Skills

Leadership

Negotiation

Communication

Time management

Customer service

Education

High school diploma or GED

Job description

EZCORP, Inc. in Henderson, NV seeks a Retail Shift Manager (Lead Pawn Broker) to lead a busy store and drive sales while delivering outstanding customer service.

You will coach Team Members, handle loans and pawn negotiations, and ensure smooth opening and closing procedures.

This role offers a clear path for growth, competitive pay, bonus potential, and a comprehensive benefits package including health insurance and a 401(k) match.