Lead Patient Services Specialist - Cardiology

Providence; Eureka (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Best-in-class benefits

Job summary

Qualifications

• 4 years of front office experience in an acute or ambulatory setting.
• 2 years of leadership or supervisory experience.
• Associate's degree in healthcare or related field, or equivalent experience.
• Experience in healthcare leadership is preferred.
• IDX and Touchworks (Allscripts) experience is preferred.

Responsibilities

• Oversee front office operations and scheduling tasks.
• Ensure compliance with policy and procedure.
• Orient/train new employees.
• Participate in evaluation processes.
• Maintain a professional environment.

Skills

Front office leadership

Scheduling

Policy compliance

Education

Associate's degree in healthcare or related

Equivalent education/experience

Tools

IDX

Touchworks (Allscripts)

Job description

The front office lead demonstrates capability to complete all scheduling / front office combination tasks. In addition, the lead will be accountable to overseeing the front office operations, ensuring compliance with policy and procedure, orientation / training of new employees, participate in evaluation process and maintaining a professional environment.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 4 years of Front office experience in an acute or ambulatory setting.
• 2 years of Leadership or supervisory experience.

Preferred Qualifications:

• Associate's degree in Preferred fields: Healthcare or related, or
• Coursework/Training: College level classes, preferably in healthcare or related field, or equivalent educ/experience
  • Equivalent years of experience.
• Experience in a healthcare leadership role.
• IDX and Touchworks (Allscripts) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.