LEAD PATIENT ACCOUNT REP FOLLOW UP

Cooper Norcross Health; Camden (NJ); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Cooper Norcross Health is seeking an experienced billing/patient accounting professional in Camden, NJ to manage accounts receivable and patient communications. The role emphasizes accuracy in insurance verification, effective patient interactions, and timely resolution of outstanding balances.

The position interfaces with multiple departments and vendors, ensuring compliant billing practices and superior customer service. A strong background in AR and healthcare billing is preferred.

Qualifikationen

• Insurance verification and patient communication regarding co-payment, deductible, etc. functions.
• Provides excellent customer service.
• Interfaces with all levels of Staff and Management.
• Analyzes accounts receivable, identifying issues/trends.
• Primary contact for assigned CBO Patient Account vendors.
• Follow up and resolve active and bad debt account balances.

Aufgaben

• Verify insurance details and patient eligibility.
• Communicate with patients about balances, co-pays, and payment plans.
• Resolves active and bad debt account balances and follows up on delinquencies.
• Collaborate with staff and management to optimize AR processes.
• Act as primary contact for CBO Patient Account vendors.

Kenntnisse

Insurance verification

Patient communication

Customer service

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

• Insurance verification and patient communication regarding co-payment, deductible, etc. functions.
• Primary contact for assigned CBO Patient Account vendors.
• Provides excellent customer service.
• Follow up and resolve active and bad debt account balances.
• Interfaces with all levels of Staff and Management.
• Analyzes accounts receivable, identifying issues/trends.

Experience Required

5+ years billing/patient accounting experience.

Education Requirements

High School Diploma or Equivalent required.