LEAD PATIENT ACCOUNT REP FOLLOW UP

Cooper University Health Care; Camden (NJ); Presencial; USD 52 000 - 76 000; Tempo integral

Resumo da oferta

Cooper Norcross Health in Camden, NJ is seeking an experienced Billing Specialist for patient accounting and insurance verification. You will manage co-pays, deductibles, and AR activities within the CBO Patient Accounts function.

Responsibilities include following up on balances, interfacing with staff and vendors, and ensuring excellent customer service to patients and providers. High school diploma required; 5+ years in billing is preferred.

Qualificações

• 5+ years billing/patient accounting experience.
• Insurance verification and patient communication about co-payments and deductibles.
• Primary contact for assigned CBO Patient Account vendors.
• Provides excellent customer service and resolves balances.
• Analyzes accounts receivable and identifies trends.
• Interfaces with staff and management at all levels.

Responsabilidades

• Insurance verification and patient communication regarding co-payment and deductible.
• Primary contact for assigned vendor accounts in CBO Patient Accounts.
• Follow up and resolve active and bad debt account balances.
• Provide customer service and collaborate with staff across departments.

Conhecimentos

Billing

Accounts Receivable

Customer Service

Formação académica

High School Diploma or Equivalent

Descrição da oferta de emprego

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

• Insurance verification and patient communication regarding co-payment, deductible, etc. functions.
• Primary contact for assigned CBO Patient Account vendors.
• Provides excellent customer service.
• Follow up and resolve active and bad debt account balances.
• Interfaces with all levels of Staff and Management.
• Analyzes accounts receivable, identifying issues/trends.

Experience Required

5+ years billing/patient accounting experience.

Education Requirements

High School Diploma or Equivalent required.