RECEPTIONIST

Cooper Norcross Health; Cape May Court House (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Cooper Norcross Health in New Jersey is seeking a friendly receptionist to greet visitors, assist with check-in and checkout, and support the front-desk team across our facilities, including the Cape May Court House campus. You will schedule appointments, answer phones, verify insurance eligibility, collect co-pays, and enter information in the Practice Management System.

prior data entry and basic office equipment knowledge are required; EPIC experience and healthcare reception experience are

Qualifications

• Previous data entry or typing experience and knowledge of basic office equipment, required.
• EPIC Computer experience, preferred.
• One year of experience in customer service or reception, health care environment, preferred.

Responsibilities

• Greets visitors and assists them during check-in, intake and checkout.
• Provides outstanding customer service.
• Schedules appointments and records information in Practice Management System (Electronic Scheduling System).
• Answers telephone calls and routes appropriately.
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed.
• Collects co-pays.

Skills

Data entry

Typing

Customer service

Phone etiquette

Education

High School diploma or equivalent

Tools

EPIC Software

Job description

About Us Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

About Us Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings. Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers. The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services. Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years. More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore. Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

• Greets visitors and assists them during check-in, intake and checkout
• Provides outstanding customer service
• Schedules appointments and records information in Practice Management System ( Electronic Scheduling System)
• Answers to telephone calls and routes appropriately
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
• Collects co-pays

Experience Required

• Previous data entry or typing experience and knowledge of basic office equipment, required
• EPIC Computer experience, preferred
• One year of experience in customer service or reception, health care environment, preferred

Education Requirements

• High School graduate or equivalent