Lead Patient Access Supervisor - Day Shift (VA)

Sentara; Harrisonburg (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Job summary

Sentara Rockingham Memorial Hospital in Harrisonburg, VA, is seeking a Patient Access Supervisor for Full Time Days. You will oversee daily front-end operations, ensure accurate registration and financial clearance, and mentor staff to deliver compliant, patient-friendly service.

The role emphasizes leadership, process improvement, and staff development to improve the patient experience within a leading regional healthcare system.

Qualifications

• High School Diploma or equivalent required.
• Certification/licensure in CHAA, CRCR, CHAM, CPC, CMAA, CPMSM, RHIT, CCS required or preferred.
• 3 years of relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management or Customer Service.

Responsibilities

• Oversee daily operations of the Patient Access department and ensure accurate registration.
• Provide leadership, support and mentorship to staff while ensuring compliance with policies.
• Lead process improvement efforts and contribute to front-end revenue cycle improvements.
• Enhance the patient experience through efficient front-end workflows.

Skills

Leadership

Staff supervision

Customer service

Communication

Education

High School Diploma or Equivalent

CHAA

CRCR

CHAM

CPC

CMAA

CPMSM

RHIT

CCS

Job description

Sentara Rockingham Memorial Hospital in Harrisonburg, VA, is seeking a Patient Access Supervisor for Full Time Days. You will oversee daily front-end operations, ensure accurate registration and financial clearance, and mentor staff to deliver compliant, patient-friendly service.

The role emphasizes leadership, process improvement, and staff development to improve the patient experience within a leading regional healthcare system.