Lead Patient Access & Registration Coordinator

Kaizen Lab Inc.; Covington (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Lead Registration professional in Covington, LA, to oversee patient access, verify insurance, and manage pre-registration and POS collections.

This role ensures accurate demographic data, proper authorizations, and a high-quality patient experience by enforcing policies and training staff. The ideal candidate has strong communication skills, a background in health information processes, and a commitment to confidentiality and quality audits.

Qualifications

• High school diploma required.
• Two years or more experience preferred.
• Meets dress code standards and adheres to policy.
• Maintains patient confidentiality at all times.

Responsibilities

• Coordinate and supervise Registration staff across multiple areas.
• Perform patient registration to minimize wait times when needed.
• Monitor data entry accuracy for demographics and insurance information.
• Investigate errors, report findings, and suggest solutions to management.
• Provide training to staff to prevent recurring issues and improve quality.
• Follow up on patient complaints promptly and notify management.

Skills

English communication

Basic computer knowledge

Education

High school diploma

Job description

Kaizen Lab Inc. is seeking a Lead Registration professional in Covington, LA, to oversee patient access, verify insurance, and manage pre-registration and POS collections.

This role ensures accurate demographic data, proper authorizations, and a high-quality patient experience by enforcing policies and training staff. The ideal candidate has strong communication skills, a background in health information processes, and a commitment to confidentiality and quality audits.