Lead Patient Access & Registration

Prime Healthcare; Kankakee (IL); On-site; USD 23,000 - 33,000; Full time

Job summary

St. Mary's Hospital-Kankakee is seeking a Lead Associate for Admitting. The role focuses on smooth patient flow, accurate registration, and strong service in a fast-paced environment.

The position requires a high school diploma, CHAA preferred, and demonstrated leadership with excellent communication and organizational skills. Full-time days with benefits are offered under Prime Healthcare.

Qualifications

• High School Diploma or equivalent required.
• CHAA preferred for patient access knowledge.
• Excellent interpersonal and organizational skills.
• Demonstrated leadership and management abilities.
• Attention to detail and strong communication skills.
• Ability to prioritize and work under pressure.

Responsibilities

• Ensure smooth patient flow and quality registration.
• Maximize Point of Service patient collections.
• Provide outstanding customer service in area of responsibility.
• Coordinate break and lunch coverage to meet staffing needs.
• Assist supervisor with volume fluctuations and staffing reinforcements.
• Lead by example in customer service and professional conduct.

Skills

Interpersonal skills

Organizational skills

Leadership abilities

Attention to detail

Prioritization

Analytical & problem solving

Written and verbal communication

Education

High School Diploma or equivalent

CHAA preferred

Tools

Microsoft Word

Microsoft Excel

Job description

St. Mary's Hospital-Kankakee is seeking a Lead Associate for Admitting. The role focuses on smooth patient flow, accurate registration, and strong service in a fast-paced environment.

The position requires a high school diploma, CHAA preferred, and demonstrated leadership with excellent communication and organizational skills. Full-time days with benefits are offered under Prime Healthcare.