Lead Oracle HCM

RG Talent Inc; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

UCSF is seeking an experienced Oracle Cloud HCM Lead to provide senior-level leadership for its Oracle Cloud HCM environment during the stabilization phase after go-live. This role manages a team of 7-8 professionals, aligns priorities with business stakeholders, and drives issue resolution and ongoing optimization.

The successful candidate will not require hands-on technical work but must demonstrate deep knowledge of Oracle Cloud HCM and the ability to lead functional/technical staff, vendors,

Qualifications

• Led teams in Oracle Cloud HCM environments.
• Experience in post-go-live stabilization and optimization.
• Strong executive presence and communication.

Responsibilities

• Lead and mentor a team of 7-8 Oracle Cloud HCM professionals.
• Provide day-to-day leadership for ongoing support and stabilization.
• Prioritize workload, escalations, and resource allocation.
• Partner with business stakeholders to align with organizational needs.
• Serve as primary liaison for leadership and executives.
• Communicate issues, risks, priorities, and resolution plans.
• Oversee optimization and enhancement of the HCM platform.
• Ensure incident management processes are followed.

Skills

Oracle Cloud HCM

Leadership

Stakeholder mgmt

Executive communication

Post-go-live

Job description

experienced Oracle Cloud HCM Lead to provide senior-level leadership and management for its Oracle Cloud HCM environment. This is a highly visible leadership role responsible for overseeing the ongoing support, stabilization, and optimization of the recently deployed Oracle Cloud HCM platform.

The organization recently went live and is currently in the stabilization phase. The initial implementation has resulted in a number of ongoing issues, and UCSF has an established team of approximately 7-8 full-time employees and consultants supporting the environment.

The Oracle Cloud HCM Lead will manage this team, establish priorities, ensure effective issue resolution, and serve as a key liaison between the HCM team, business stakeholders, senior leadership, and executives.

This is a pure management and leadership position. The successful candidate does not need to be hands-on technically, but must have strong knowledge of Oracle Cloud HCM and the ability to effectively lead a team of functional/technical professionals.

Key Responsibilities

• Lead, manage, and mentor a team of approximately 7-8 Oracle Cloud HCM professionals, including employees and consultants.
• Provide day-to-day leadership and direction for the ongoing support and stabilization of the Oracle Cloud HCM environment.
• Manage priorities, workload, escalations, and resource allocation across the HCM support team.
• Partner closely with business stakeholders to understand priorities, address concerns, and ensure the HCM team is aligned with organizational needs.
• Serve as a trusted advisor and primary point of contact for leadership and executive stakeholders regarding Oracle Cloud HCM.
• Provide clear and timely communication on system issues, risks, priorities, progress, and resolution plans.
• Oversee the ongoing optimization and enhancement of the Oracle Cloud HCM platform.
• Ensure effective processes are followed for incident management, issue resolution, prioritization, and ongoing support.
• Help drive accountability across the team and ensure issues are appropriately tracked through resolution.
• Identify recurring issues and opportunities to improve the stability, performance, and supportability of the HCM environment.
• Work collaboratively with business, IT, vendors, consultants, and other stakeholders to resolve complex issues.
• Maintain visibility into the overall health and support needs of the Oracle Cloud HCM environment.
• Support knowledge transfer and transition activities as UCSF recruits and onboards a permanent leader for the position.

Required Qualifications

• Proven experience leading and managing teams in an Oracle Cloud HCM environment.
• Demonstrated people-management experience, including direct reports and responsibility for team performance and delivery.
• Strong knowledge of Oracle Cloud HCM modules, excluding Payroll and Benefits.
• Experience supporting Oracle Cloud HCM in a post-go-live, production, stabilization, or optimization environment.
• Strong executive presence and excellent verbal and written communication skills.
• Ability to communicate complex technology and system issues clearly to both technical and non-technical audiences.
• Strong stakeholder-management skills with the ability to work effectively with business leaders and executives.
• Proven ability to prioritize competing demands and manage multiple issues and initiatives simultaneously.
• Strong leadership, decision-making, problem-solving, and organizational skills.
• Ability to operate effectively in a high-visibility environment with multiple stakeholders.

Preferred Qualifications

• Experience leading Oracle Cloud HCM teams through post-go-live stabilization.
• Experience managing a blended team of employees, contractors, and/or consultants.
• Experience working in a large, complex enterprise or healthcare environment.
• Experience managing vendors or third-party implementation/support partners.
• Experience transitioning an organization from implementation to a sustainable ongoing support model.

Hands-on implementation experience is not required. Client has already completed its Oracle Cloud HCM implementation and is currently focused on stabilization, ongoing support, issue resolution, and optimization. The primary focus of this role is people leadership, stakeholder management, prioritization, communication, and operational oversight.

The ideal candidate is a strong Oracle Cloud HCM leader who can quickly step into a high-visibility management role, provide stability to the existing team, build confidence with business and executive stakeholders, and ensure effective knowledge transfer to the permanent hire.