Lead Oracle functional Specialist

Infinite Computer Solutions; Dallas (TX); Presencial; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

Infinite Computer Solutions in Dallas, TX seeks a Lead Oracle EBS functional Specialist to drive hands-on solution leadership and delivery for Oracle EBS financials. You will own governance, oversee production support, and guide cross-functional teams to ensure system stability and business alignment.

Key focus areas include OTC and P2P cycles, KPI reporting, and continuous improvement of processes. Travel to client sites may be required as needed.

Qualificações

• Minimum 10-12 years of experience in managing Oracle application support operations.
• Bachelor's degree; MBA or MIS preferred.
• Deep understanding of end-to-end financial process flows and accounting impacts.
• Oracle EBS financial applications skills in AP, AR, GL, CM, iSupplier and specialized in Order to Cash and Procure to Pay cycles.
• Microsoft Office (Excel & PowerPoint) skills.
• Strong attention to detail with written and oral communications skills.
• Ability to travel as necessary.

Responsabilidades

• Client point of contact for daily operational delivery and issue resolution.
• Deliver weekly and monthly status reports and performance reports. Develop and distribute operational performance reports and analytics to stakeholders.
• Refine and improve Operations and Service procedures, standards, and policies to conform to firm and client requirements for supported pillar. Coordinate with onshore/offshore teams.
• Provide client delivery support with timely reporting and deliver insights via KPIs and SLAs.
• Work with onshore and offshore client delivery teams to support data analysis and issue management; drive efficiency through process automation.
• Encourage communication of new ideas and manage service quality issues related to SLAs and delivery quality.

Conhecimentos

Oracle EBS

ERP leadership

Stakeholder management

Excel

PowerPoint

Financial controls

End-to-end financial processes

Communication skills

Formação académica

Bachelor's degree

MBA or MIS preferred

Descrição da oferta de emprego

We're seeking for an Lead Oracle functional Specialist for our direct client.

Job Details

Job Title: Lead Specialist, Oracle EBS - Hands on Solution leadership & Support Delivery

Location: Dallas, TX

Duration: 6 to 12 Months

Role Overview

We are seeking an experienced Oracle EBS ERP lead and Oracle EBS SME to manage the solution governance/ delivery and support for Oracle EBS financial applications. The lead needs to have a solid hand on background in Oracle EBS/SaaS in Order to Cash and Procure to Pay cycles.

We need to lead the support, maintenance, continuous improvement of support and delivery of the support for the client. The role will be responsible for managing production support operations, stakeholder engagement, service management, KPIs and ensuring system stability aligned with business objectives always.

Key Responsibilities

• Client point of contact for daily operational delivery and issue resolution.
• Deliver weekly and monthly status reports and performance reports. Develop and distribute operational performance reports and analytics to applicable stakeholders.
• Continually refine and improve Operations and Service procedures, standards, and policies to conform to firm and client requirements for supported pillar. Research and respond to client inquiries in coordination with internal and external onshore and offshore teams
• Client delivery support providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• Work with onshore and offshore client delivery teams to support data analysis, review inputs for accuracy, log and manage issues. Drive efficiency by continuously improving business process and task automation
• Encourage communication of new ideas, innovation, suggestions, and problems. Review for appropriate action or implementation. Manage service quality issues related to service level achievement, performance, and delivery quality.

Required Skills & Qualifications

• Minimum 10-12 years of experience in managing Oracle application support operations.
• Bachelor s degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred
• Deep understanding of endtoend financial process flows and accounting impacts. Strong understanding of accounting concepts and financial controls.
• Oracle EBS financial applications skills in AP, AR, GL, CM, iSupplier and specialized in Order to Cash and Procure to Pay cycles.
• Microsoft Office (Excel & PowerPoint) skills
• Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively
• Excellent written and verbal communication, facilitation, and presentation skills
• Ability to travel as necessary.