Lead Optometrist: Vision Care Leader & Team Builder

Certification TOGAF; Glendale (WI); On-site; USD 100,000 - 150,000; Full time

Job summary

LensCrafters in Glendale, WI is seeking a Managing Optometrist who will lead the marketplace and act as the business owner, delivering care and patient experience aligned with brand standards.

You will set objectives, manage staff, ensure high-quality eye care, and drive KPI performance while maintaining licensure and ongoing education. This role requires strong leadership and excellent communication.

Qualifications

• Doctor of Optometry is required and currently licensed.
• Strong leadership and management skills.
• Knowledge of current Optometric technology and practices.
• Excellent verbal and written communication.
• Strong problem-solving and critical-thinking abilities.
• Strong organizational and time-management skills.
• Understanding of sound business management practices.

Responsibilities

• Creates compelling vision for the future, develops clear goals & operating plans ensuring executional excellence & winning results in partnership with Regional and Store Manager(s).
• Sets & communicates clear objectives & expectations, demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures LensCrafters is known as the leading optical provider within the community.
• Operates as stakeholder to all within the organization & local market.
• Places the patient/customer as the center focus & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Leads/Manages the team in providing unsurpassed Patient Service Excellence.
• Addresses all patient/customer visual life style needs.
• Builds patients/customers for life & becomes their sole family practitioner.
• Listens carefully to patients/customers' questions or concerns.
• Provides a summary of patient/customer overall eye health.
• Conducts service in accordance with protocol & accepted standard of care.
• Establishes a positive Doctor/Patient relationship.
• Utilizes & leverages all technology to deliver unsurpassed patient/customer experience.
• Demonstrates effective communication with all office & store associates to ensure a seamless patient experience & transition.
• Ensures office quality systems are maintained.
• Maintains State Licensure & practices to the full scope of that license; maintains continuing education requirements.
• Provides effective on-the-job training & guidance to team members making use of Company provided programs.
• Delivers feedback in a timely manner to all associates. Confronts problem performers directly & without delay; practices performance management.
• Creates a positive culture linked to corporate vision & values.
• Engages & leads effective store huddles.
• Conducts chart audits with Associate Optometrist.
• Recruits, interviews & selects high caliber success oriented talent, creates talent pipeline for succession planning.
• Forecasts staffing needs based on available information & assigns associates through the use of the labor scheduling model. Quickly adjusts staffing levels up or down to meet unexpected increases or decreases in office traffic & patient demand.
• Adheres to company policies & procedures & acknowledges receipt of physical inventory.
• Takes pride in the appearance of the office & ensures visual displays are in accordance with Company provided guidelines.
• Maintains safe working environment for all.

Skills

Leadership

Management

Optometric technology

Communication

Problem solving

Organization

Business management

Education

Doctor of Optometry

Job description

LensCrafters in Glendale, WI is seeking a Managing Optometrist who will lead the marketplace and act as the business owner, delivering care and patient experience aligned with brand standards.

You will set objectives, manage staff, ensure high-quality eye care, and drive KPI performance while maintaining licensure and ongoing education. This role requires strong leadership and excellent communication.