Lead Optometrist: Advanced Eye Care & Patient Experience

EssilorLuxottica; Machesney Park (IL); Hybrid; USD 113,000 - 158,000; Full time

Benefits offered by this job

Health care

401(k) plan

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, seeks an Associate Optometrist in the United States to deliver high-quality eye care and lead clinical protocols. You will support medical practice, referrals, and pre/post-operative care while collaborating with store leadership to maximize growth and patient satisfaction.

The role requires a Doctor of Optometry with knowledge of medical optometry, billing and coding, and current optometric technology.

Qualifications

• Doctor of Optometry degree required.
• Knowledge of medical optometry including billing and coding.
• Knowledge of surgical care and practices pertaining to optometry.
• Knowledge of current optometric theory and technology.
• Problem solving ability.

Responsibilities

• Deliver high-quality optometric care and perform clinical protocols.
• Lead in partnership with MOD, SMM and store team to achieve results.
• Maintain patient relationships and provide outstanding service.
• Leverage technology to enhance patient/customer experiences.
• Ensure state licensure and continuing education compliance.

Skills

Medical Optometry knowledge

Billing & Coding knowledge

KPI management

Patient service orientation

Education

Doctor of Optometry

Job description

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LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. Ensures all patients receive the highest quality Optometric care. The Associate Optometrist will support the organization (and market) with medical practice, referral care, and pre/post-op surgical support (if applicable).

MAJOR DUTIES & RESPONSIBILITIES

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures LensCrafters is recognized as a medical eyecare provider within the community
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Make eyewear recommendations based on patients/customers’ needs
  • Explain each step of the eye exam; listen carefully to patients/customers
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well-being
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
• Addresses all patient/customer visual lifestyle needs including medical and surgical recommendations (if applicable)
• Conducts services in line with protocol and standards of care; establishes Doctor/Patient Relationships.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximize partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

BASIC QUALIFICATIONS

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of Medical Optometry, including Billing and Coding
• Knowledge of Surgical Care and practices pertaining to Optometry
• Knowledge of current Optometric theory & technology
• Problem solving ability

PREFFERED QUALIFICATIONS

• Residency trained
• Knowledge of surgical care and practices pertaining to Optometry

Pay Range:54.32 -76.16

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.