Lead Office Services Associate

Opensity solutions; St. Louis (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a reliable Lead Office Services Associate to support daily operations within a prestigious law firm environment. Responsibilities include greeting clients at the reception, overseeing print and mail services, and delivering hospitality and pantry support to ensure a polished, client-ready workspace.

On-site role with a weekday schedule, offering a competitive hourly compensation and benefits package.

Qualifications

• Previous experience in office services, mailroom, print production, or hospitality preferred
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Professional demeanor with a client-service mindset
• Comfortable working independently and as part of a team

Responsibilities

• Manage reception desk by greeting new customers and clients
• Manage day-to-day print and copy services, including high-volume printing, scanning, binding, and document finishing
• Sort, distribute, and process incoming and outgoing mail and packages
• Provide hospitality support, including setting up meeting rooms and ensuring spaces are clean, organized, and client-ready
• Maintain pantry and kitchen areas, including stocking supplies and light upkeep
• Monitor and replenish office supplies and inventory
• Deliver exceptional customer service to attorneys, staff, and guests

Skills

Attention to detail

Organizational skills

Multitasking

Client-service mindset

Team player

Independent worker

Job description

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

We are seeking a reliable and customer-focused Lead Office Services Associate to support daily operations within a prestigious law firm environment. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, service-driven setting and takes pride in delivering high-quality support across mail, print, and hospitality services.

Key Responsibilities

• Manage reception desk by greeting new customers and clients
• Manage day-to-day print and copy services, including high-volume printing, scanning, binding, and document finishing
• Sort, distribute, and process incoming and outgoing mail and packages
• Provide hospitality support, including setting up meeting rooms and ensuring spaces are clean, organized, and client‑ready
• Maintain pantry and kitchen areas, including stocking supplies and light upkeep
• Monitor and replenish office supplies and inventory
• Deliver exceptional customer service to attorneys, staff, and guests

Qualifications

• Previous experience in office services, mailroom, print production, or hospitality preferred
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Professional demeanor with a client-service mindset
• Comfortable working independently and as part of a team

Why Join Us?

Opportunity to work in a professional, high-profile corporate environment Consistent weekday schedule with no weekends Collaborative team culture with growth potential

Compensation

The Compensation range for this role is 20.00 to 24.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

#INDHP #LI-SS1

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Respect

We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability

We take ownership of our actions and decisions, acknowledging the impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration

We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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