Lead Office Manager, Primary Care Clinic

RI Primary Care; Rhode Island; On-site; USD 55,000 - 70,000; Full time

Job summary

Rhode Island Primary Care Physicians Corporation (RIPCPC) is seeking an Office Manager to oversee administrative operations for a single clinic location. You will manage front- and back-office activities, staff, workflows, and systems to ensure efficient, compliant, and high-quality patient care.

Responsibilities include staff supervision, scheduling, billing coordination, and policy implementation, with a focus on patient experience and performance metrics within a HIPAA-compliant environment.

Qualifications

• 2+ years of supervisory/practice management in a clinical setting.
• Excellent written, oral, interpersonal, and presentation skills.
• Strong organizational skills and teamwork abilities.
• Authorization to work in the United States.

Responsibilities

• Supervise front desk staff (receptionists, schedulers, patient service representatives).
• Oversee medical records, billing, and insurance verification processes.
• Prepare staff evaluations and training plans; set and track competencies and goals.
• Optimize office workflows and manage budgets and petty cash.
• Ensure patient experience and quality care; promote HIPAA compliance and safety.

Skills

Leadership

Organizational skills

Communication skills

Team development

EHR proficiency

Microsoft Office

Education

Bachelor’s degree in healthcare administration

Tools

EHR systems

Practice management systems

Job description

Rhode Island Primary Care Physicians Corporation (RIPCPC) is seeking an Office Manager to oversee administrative operations for a single clinic location. You will manage front- and back-office activities, staff, workflows, and systems to ensure efficient, compliant, and high-quality patient care.

Responsibilities include staff supervision, scheduling, billing coordination, and policy implementation, with a focus on patient experience and performance metrics within a HIPAA-compliant environment.