Clinic Operations Manager

RI Primary Care; Cranston (RI); On-site; USD 55,000 - 70,000; Full time

Job summary

Rhode Island Primary Care Physicians Corporation (RIPCPC) seeks an Office Manager to oversee a single clinic’s front- and back-office operations, ensuring an exceptional patient experience and efficient daily functions. You will lead staff, manage schedules, and enforce HIPAA/compliance across processes.

The role requires supervisory experience in a clinical setting, strong leadership, and proficiency with EHR and MS Office.

Qualifications

• 2+ years of supervisory/practice management experience in a clinical setting.
• Authorization to work in the United States.
• Strong leadership, organization and communication skills.
• Familiarity with value-based care programs and payer models.
• Proficiency with EHR systems and Microsoft Office.

Responsibilities

• Supervise front desk staff and manage scheduling and patient flow.
• Oversee medical records, billing and insurance verification processes.
• Maintain staffing schedules and conduct performance evaluations.
• Optimize office workflows and vendor relationships.
• Promote patient experience and quality of care.
• Ensure HIPAA compliance and prepare for audits.
• Track key performance metrics and manage budgets.

Skills

Leadership

Organizational skills

Interpersonal communication

Value-based care

Contractual agreements

EHR proficiency

MS Office

Data analysis

Education

Bachelor’s degree in healthcare administration, business, nursing, or related field

Job description

Rhode Island Primary Care Physicians Corporation (RIPCPC) seeks an Office Manager to oversee a single clinic’s front- and back-office operations, ensuring an exceptional patient experience and efficient daily functions. You will lead staff, manage schedules, and enforce HIPAA/compliance across processes.

The role requires supervisory experience in a clinical setting, strong leadership, and proficiency with EHR and MS Office.