Lead, Nutrition Services Operations & Training

Saint Luke's North Hospital; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Luke's North Hospital in Kansas City, MO seeks a capable operations associate to support day-to-day functions across multiple areas including diet, production, and cashier duties. You will assist with analytics and scheduling, ensuring timely service and high quality while maintaining safety standards.

The role involves training staff, managing inventory, handling cash, and enforcing hospital policies. Strong computer skills and a professional demeanor are essential.

Qualifications

• Ability to open/close operations and support shifts in leadership absence.
• Ability to supervise day-to-day operations and staff.
• Computer literate with data entry, inventory, analytics.
• Assist with scheduling to meet staffing demands.
• Ensure service quality, safety and sanitation standards.
• Provide training and coaching to staff and handle customer complaints.
• Cash handling and enforcing policies.

Responsibilities

• Oversees the execution of day to day operations.
• Works with leadership to ensure staffing coverage and shift coverage.
• Ensures timely service, product quality and sanitation standards.
• Assists with inventory management, waste control and portion control.
• Handles customer complaints and maintains professional interactions.
• Enforces policies and procedures and delegates duties as needed.

Job description

Saint Luke's North Hospital in Kansas City, MO seeks a capable operations associate to support day-to-day functions across multiple areas including diet, production, and cashier duties. You will assist with analytics and scheduling, ensuring timely service and high quality while maintaining safety standards.

The role involves training staff, managing inventory, handling cash, and enforcing hospital policies. Strong computer skills and a professional demeanor are essential.