Lead Nail Technician & Trainer

Sterling Kohler; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Kohler Co. in Lincoln Park, IL is seeking a Nail Technician Lead to provide top-tier nail services onsite, uphold sanitation standards, and inform guests about services and amenities within the Kohler Waters Spa network.

The role emphasizes training and development of staff, spa menu enhancements, and scheduling coordination, with a full-time weekday/weekend shift pattern between 8:00 am and 8:30 pm. A professional demeanor and customer-focused approach are essential.

Qualifications

• Minimum 5 years of experience to support employee development through training programs.
• Strong communication and ability to adapt to different learning styles.
• Develop and update training materials; assess training effectiveness.
• Provide coaching to improve team performance.

Responsibilities

• Provide guests with professional nail services that exceed expectations.
• Maintain sanitation and clean work areas following procedures.
• Inform guests of available services, retail products, and amenities within the spa.
• Participate in spa menu development and SOP drafting; manage additional projects as assigned.
• Oversee scheduling of associates and coordinate in-house trainings; attend mandatory trainings.

Skills

Training leadership

Spa menu development

Scheduling

Communication

Coaching

Learning adaptation

Guest service excellence

Job description

Kohler Co. in Lincoln Park, IL is seeking a Nail Technician Lead to provide top-tier nail services onsite, uphold sanitation standards, and inform guests about services and amenities within the Kohler Waters Spa network.

The role emphasizes training and development of staff, spa menu enhancements, and scheduling coordination, with a full-time weekday/weekend shift pattern between 8:00 am and 8:30 pm. A professional demeanor and customer-focused approach are essential.