Nail Technician Lead, Lincoln Park

Sterling Kohler; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Kohler Co. in Lincoln Park, IL is seeking a Nail Technician Lead to provide top-tier nail services onsite, uphold sanitation standards, and inform guests about services and amenities within the Kohler Waters Spa network.

The role emphasizes training and development of staff, spa menu enhancements, and scheduling coordination, with a full-time weekday/weekend shift pattern between 8:00 am and 8:30 pm. A professional demeanor and customer-focused approach are essential.

Qualifications

• Minimum 5 years of experience to support employee development through training programs.
• Strong communication and ability to adapt to different learning styles.
• Develop and update training materials; assess training effectiveness.
• Provide coaching to improve team performance.

Responsibilities

• Provide guests with professional nail services that exceed expectations.
• Maintain sanitation and clean work areas following procedures.
• Inform guests of available services, retail products, and amenities within the spa.
• Participate in spa menu development and SOP drafting; manage additional projects as assigned.
• Oversee scheduling of associates and coordinate in-house trainings; attend mandatory trainings.

Skills

Training leadership

Spa menu development

Scheduling

Communication

Coaching

Learning adaptation

Guest service excellence

Job description

Nail Technician Lead, Lincoln Park

Work Mode:Onsite

Location: Lincoln Park, IL

Opportunity

To provide the highest level of internal and external customer service set forth by the Kohler Waters Spas and Forbes. Team members are responsible for upholding consistency in all standards. A direct line of communication will be on-going among fellow associates regarding needs and concerns. A professional demeanor must be presented at all times.

SPECIFIC RESPONSIBILITIES

• Providing guests with professional nail services that exceed their expectations
• Cleaning assigned work areas after every service and being knowledgeable of appropriate sanitary procedures
• Professionally informing guests of available services, retail products, and amenities within the spa and throughout the hotel
• Maintaining continuing education criteria based on State of Wisconsin requirements
• Adhering to policies put in place by Forbes, Kohler Waters Spa and Kohler Co.

This is a full-time position working weekdays and weekends. Shifts vary between 8:00 am - 8:30 pm.

Skills/Requirements

• Oversees all new hire training for technical performance and Forbes standards
• Participates in spa menu development (research, ideas, drafting SOPs) Manage additional projects as assigned by Lead
• Helps manage schedule of associates and in-house trainings Mandatory attendance at in-house trainings
• Minimum 5 years of experience to support employeedevelopment through training program.
• The ideal candidate will have strong communication, ability to adapt to different learning styles, and solution -focus mindset delivering engaging sessions to employees, develop and update trainingmaterials as needed, assess training effectiveness and provide feedback, support team performance improvements throughcoaching
• Adapt training methods to meet diverse learner needs, identify problems and implement practical solutions

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The competitive commission range for this position may be influenced by a variety of factors. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .