Lead Multifamily Property Manager — Build Strong Communities

Cagan Management Group Inc; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Cagan Management Group Inc. is seeking an experienced Property Manager to lead a Chicago community, overseeing day-to-day operations, leasing activity, and financial performance.

You will coach onsite teams, nurture resident relationships, and drive property standards to align with regional leadership goals. The role requires strong leadership, budget awareness, and a deep knowledge of Fair Housing and applicable laws.

Qualifications

• 3+ years of progressive multifamily property management experience preferred.
• Yardi experience required; RentCafe and CRM platforms preferred.
• Experience supervising and developing onsite teams.
• Ability to understand property budgets, expenses, financial reports, and operating performance.
• Strong organizational and follow-through skills; proficient with Microsoft Office.

Responsibilities

• Lead the day-to-day operations and performance of the apartment community.
• Coach and hold Leasing and Maintenance team members accountable for performance and service standards.
• Monitor leasing activity, applications, traffic, conversions, occupancy, and availability.
• Ensure prospective residents receive timely and professional follow-up throughout the leasing process.
• Review and oversee applications, approvals, lease execution, and required documentation.
• Monitor lease expirations and oversee renewal and resident retention activity.
• Manage delinquency, collections, resident balances, payment arrangements, stipulations, and eviction activity.
• Maintain working knowledge of the eviction process and ensure required notices, documentation, timelines, and follow-up are completed appropriately.
• Oversee move-ins and move-outs and ensure apartments meet move-in-ready standards.
• Monitor open and aging work orders and partner with Maintenance to ensure resident service requests are completed timely.
• Coordinate required pool, balcony, fire/life-safety, building, unit, and other property inspections.
• Maintain accurate and compliant resident, applicant, leasing, and property files.
• Monitor property expenses, invoices, purchasing, budgets, revenue, and financial performance.
• Prepare and review operational reports, including occupancy, leasing, renewals, delinquency, collections, work orders, and apartment turns.
• Conduct regular property team meetings and communicate priorities, expectations, and performance.
• Respond to escalated resident concerns professionally and with sound judgment.

Skills

Leadership

Budgeting

Analytical skills

Communication

Onsite team development

Time management

Problem solving

Tools

Yardi

RentCafe

CRM platforms

Job description

Cagan Management Group Inc. is seeking an experienced Property Manager to lead a Chicago community, overseeing day-to-day operations, leasing activity, and financial performance.

You will coach onsite teams, nurture resident relationships, and drive property standards to align with regional leadership goals. The role requires strong leadership, budget awareness, and a deep knowledge of Fair Housing and applicable laws.