Augusta, GA -Mobile Phlebotomist Team Lead

Shepeard Community Blood Center; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Shepeard Community Blood Center in Augusta, GA seeks a Lead Phlebotomist to guide mobile drive operations, ensure donor safety, and uphold FDA standards.

The ideal candidate has 3-5 years phlebotomy experience with at least 2 years in a leadership role, and CPR certification. You will supervise daily drives, train staff, perform collections (whole blood and apheresis), and maintain records and equipment while delivering excellent donor service.

Qualifications

• HS diploma or equivalent.
• 3-5 years of related work experience preferred.
• At least 2 years of leadership/training experience preferred.
• CPR certification and completion of a certified phlebotomy program.

Responsibilities

• Lead and schedule day-to-day activities on mobile drives.
• Ensure all donors are properly screened and blood components drawn per FDA and SOPs.
• Collaborate with drive coordinators to ensure efficiency and safety.
• Assist in achieving monthly production goals.
• Provide high-level customer service and address external complaints.
• Maintain updated SOPs, references, and map books.
• Assist with staff training and in-service programs.
• Perform collection procedures, including whole blood and apheresis.
• Administer post-venipuncture care to donors.
• Monitor and participate in QC/Quality Assurance activities.
• Prepare units, tubes, and records for transport.
• Perform computer data entry and retrieval.
• Maintain equipment and cleanliness of work areas.
• Participate in meetings, seminars, and trainings.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Safety procedures

Confidentiality

Teamwork

Physical stamina

Education

High School Diploma

CPR Certification

Certified Phlebotomy Program

Job description

AUGUSTA, GA AREA**Must have 2+ years of phlebotomy experience and clean driving record to be considered for this position.

Job Summary

We are seeking a dedicated and experienced Lead Phlebotomist to join our Donor Services team. The ideal candidate will lead mobile drive activities, ensuring donor safety, compliance with FDA standards, and exceptional customer service.

Key Responsibilities

• Lead and schedule day-to-day activities on mobile drives.
• Ensure all donors are properly screened and blood components are drawn according to FDA and company SOPs.
• Collaborate with drive coordinators to ensure efficiency and safety.
• Assist in achieving monthly production goals.
• Provide high-level customer service and address external complaints.
• Maintain updated SOPs, references, and map books.
• Assist with staff training and in-service programs.
• Perform collection procedures, including whole blood and apheresis.
• Administer post-venipuncture care to donors.
• Address disciplinary issues and notify management as needed.
• Monitor and participate in QC/Quality Assurance activities.
• Prepare units, tubes, and records for transport.
• Perform computer data entry and retrieval.
• Maintain equipment and ensure cleanliness of work areas.
• Participate in meetings, seminars, and in-service trainings.

Qualifications

• High school diploma or equivalent.
• 3-5 years of related work experience preferred.
• At least 2 years of leadership/training experience preferred.
• Basic computer skills.
• CPR certification and completion of a certified phlebotomy program.

Skills and Abilities

• Strong leadership, communication, and organizational skills.
• Ability to work effectively with a team to achieve goals.
• Proficiency in problem-solving and decision-making.
• Knowledge of general safety and quality procedures.
• Ability to maintain confidentiality and demonstrate integrity.
• Physical ability to lift 35 pounds and stand, sit, and walk for long periods.

Working Conditions

• Community blood center with adequate light and climate control.
• Irregular hours, often exceeding 10 hours per day and on weekends.
• Potential exposure to infectious diseases from blood and blood products.

Disclaimer

This job description is not intended to be all-inclusive. The employee will also perform other reasonable related business duties as assigned by management.