Lead ML Engineer — AI-Native Claims & LLM Solutions

CCC Information Services; Chicago (IL); On-site; USD 180,000 - 225,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Performance Bonus

Comprehensive health insurance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Job summary

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the insurance economy, delivering AI-native products for auto casualty claims.

As a Senior Machine Learning Engineer, you will own models and evaluations end-to-end, turning results into product decisions and shipping production-ready code. You will work with medical bills, claims decision support, and an agentic rules platform, leveraging LLMs and retrieval techniques.

Qualifications

• Typically 5+ years of experience in machine learning, data science, or quantitative engineering roles.
• Strong statistics, probability, and experiment design foundation.
• Experience taking models to production and measuring performance.
• Experience with both traditional ML and LLM-based approaches (retrieval, embeddings, vector search).

Responsibilities

• Build and ship statistical, ML, and hybrid LLM models on real claims data.
• Design evaluations and gold datasets with data labelers and SMEs; run continuously as product changes.
• Measure impact through experiment design, baselines, ROI analysis, and communicate results to product, sales, and customers.

Skills

Statistics & probability

Experiment design

Quantitative reasoning

Communication with product

Tools

Python

SQL

LLM evaluation

RAG

Job description

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the insurance economy, delivering AI-native products for auto casualty claims.

As a Senior Machine Learning Engineer, you will own models and evaluations end-to-end, turning results into product decisions and shipping production-ready code. You will work with medical bills, claims decision support, and an agentic rules platform, leveraging LLMs and retrieval techniques.