Lead Mitigation Technician

RW Restoration; Seattle (WA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401k match

Cell phone reimbursement

On-call bonus / overtime

Job summary

RW Restoration is seeking a Mitigation Technician to respond to emergency water damage claims and perform structural drying and demolition in residential and commercial settings. The role emphasizes excellent customer service, safety, and teamwork with the Mitigation Project Manager.

Responsibilities include on-call mitigation, loading equipment, coordinating on-site activities, and documenting progress with photos and dry logs. The candidate should be able to lift up to 100 lbs and work in PPE.

Qualifications

• High school diploma or GED.
• Valid driver’s license with a clean driving record.
• IICRC certification (WRT) preferred but not required.
• 1–2 years’ experience in water damage restoration.
• Ability to pass a pre-employment background check and drug test.
• Excellent customer service and a positive attitude.

Responsibilities

• Respond to emergency mitigation needs on an on-call basis.
• Perform mitigation/restoration per direction of Mitigation Project Manager.
• Inventory and load vehicle with equipment, products, and supplies.
• May drive a large company box truck to job sites.
• Maintain a clean and organized vehicle and equipment.
• Prepare rooms/areas for work activities and leave sites tidy.
• Communicate openly with crew chiefs and technicians.
• Perform water mitigation, mold remediation, and other restoration tasks as needed.
• Document scopes and dry logs accurately.
• Take project photos and address client concerns with problem-solving.

Skills

Customer service

On-call readiness

Education

High school diploma/GED

Job description

About RW Restoration:

RW Restoration is committed to providing exceptional restoration services. We value our employees and offer opportunities for career growth and advancement. Our team is passionate about helping customers in their time of need and delivering best-in-class results.

Job Summary:

The Mitigation Technician is responsible for responding to emergency water damage claims and performing structural drying and demolition activities in accordance with IICRC standards. This role involves working in both residential and commercial settings and requires excellent customer service skills.

Key Responsibilities:

• Respond to emergency mitigation needs on an on-call basis
• Perform mitigation/restoration per direction of Mitigation Project Manager
• Inventory and load work vehicle with equipment, products, and supplies needed for each project.
• May be asked to drive large company box truck to job site
• Maintain a clean and organized vehicle and equipment.
• Prepare rooms/areas for work activities.
• Leave job sites with a clean and orderly appearance.
• Communicate openly with crew chiefs and other technicians.
• Perform water mitigation, mold remediation, and other restoration activities as needed.
• Ensure accurate scopes and dry logs throughout the project.
• Take appropriate photo documentation of the project.
• Actively listen and utilize problem-solving skills to address client concerns.

Qualifications:

• High school diploma/GED.
• Valid driver's license with a clean driving record.
• IICRC certification (WRT) preferred, but not required.
• Minimum of 1-2 years experience in water damage restoration.
• Ability to pass a pre-employment background check, physical ability assessment, and drug test.
• Excellent customer service skills and a positive attitude.
• Ability to work in PPE, including respiratory protection.
• Ability to lift a minimum of 50 lbs. regularly, and up to 100 lbs. with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to work with/around cleaning products/chemicals.
• Willingness to be on-call for emergency response.

Physical Requirements:

• Ability to lift a minimum of 50 lbs. regularly and up to 100 lbs. with assistance.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics).
• Ability to sit/stand/walk for prolonged periods.
• Ability to repetitively push/pull/lift/carry objects.

Benefits:

• Competitive hourly wage: $28-$38per hour, Overtime Eligible. After hours on-call bonus or double time.
• Health benefits.
• 6% 401k match after 6 months of employment.
• $50 cell phone reimbursement.

Join our Restoration Team today!

We're an equal opportunity employer and strive to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Hiring process involves a background check of conviction and arrest records. The hiring process will be conducted in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain and correct background information

If you need assistance and/or a reasonable accommodation due to a disability during either the application or the recruiting process, please email your request to [e-mail]