Experienced Mitigation Restoration Technician

Team Blue; Portland (OR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) + match up to 4%

Paid time off

Job summary

Oregon Restoration is seeking a Mitigation Lead Technician to join their Portland restoration team. You will work on water damage and mold mitigation projects, collaborating with a Project Manager to deliver from start to finish.

Training is provided for candidates with the right attitude and problem-solving skills. The role involves an on-call rotation, handling critical responses, and maintaining high standards of customer communication while using top-tier equipment and tools.

Qualifications

• Mitigation experience required.
• Ability to document paperwork, readings and scope of work.
• On-site leadership and customer communication skills.

Responsibilities

• Serve as first responder to new water losses.
• Coordinate with Project Manager to drive projects from start to finish.
• Document all project progress and communications.
• Supervise technicians and assistants on-site.
• Operate mitigation equipment and ensure safety protocols.
• Lead and train junior staff in water loss and microbial growth processes.

Skills

Mitigation experience

Customer communication

On-site leadership

Equipment operation

Documentation

Tools

Dash (progress tracking)

Text/communication tools

Job description

Job description

Oregon Restoration is the premiere Water Damage, Mold Mitigation and Repair company in Oregon and SW Washington for over 15 years. We are a fast growing, employee owned and focused company looking to expand our high quality water mitigation division in the Portland Area. We are looking to work with great people who want to grow and learn new skills. People who enjoy providing excellent customer service while learning how to restore homes and businesses. Its a fast pace career that has a lot of satisfaction due to the variety of skills learned and direction for advancements.

As a company we take pride in providing a better place to work that is about more than the bottom line. We all like working hard but taking care of our valued employees and keeping our great people happy is our key to success. We build careers. We have won the "Top 100 Places To Work In Oregon" award by Oregon Business Magazine since 2019. Including we were awarded 2nd place of ALL businesses in Oregon with 35-100 employees! We're very proud of that feat. We have been taking care of our employees since before it was cool. If that sounds good to you, we'd love to talk to you about joining our team.

Summary/Objective

The Mitigation Lead Technician will work on an array of restoration projects. From homes to businesses. This position will work closely with a Mitigation Project Manager to carry out a project from beginning to end. We have a team of some of the highest certified and skilled restorers in town and we want you to come join us. We will train anyone with a good attitude and problem solving skills.

For those who know restoration. We have a very relaxed on-call schedule shared with a multiple other techs. Our rotation is just Friday night till Monday. We give on-call bonuses, response bonuses, profit sharing and so much more. We are the best paid team in town. We have the best equipment and nice vans with full sets of tools provided. Lots of PTO too!

Requirements

Must have Mitigation experience in order to be considered for this position.

Essential Functions

• Will be sent as first responder to new water losses.
• Relay all information back to the Project Manager assigned to the project.
• Required to document all paperwork/scope/readings/white board/texts.
• Be able to make decisions that affect the outcome of the project on-site.
• They are responsible for all customer communication including emails. While not expected to have all the answers for every situation, the Lead tech is confident and comfortable with water jobs, the requirements, laws, and IICRC plus Oregon Restoration processes and expectations.
• Provide supervision and direction to Technicians Assistants or temporary employees.
• Operate equipment for mitigation projects.
• Take detailed notes on project progressions both in Dash and Text.
• Communicate via text chain on status of project (labor needed the following day, if on schedule, scope of work completed that day, expected date completed Etc.)
• Update the WIP board on job status, and equipment used.
• Document all communication with the insurance adjuster and customers.
• Take daily readings of project progression.
• Clean equipment after use and load equipment for new jobs.
• Contributes to team effort by accomplishing related tasks as needed.
• Ensures all tools and equipment are ready for each project.
• Interact with customers to help them understand project progression to the best of their ability.
• Meet deadlines with minimal supervision.
• Maintains technical knowledge by attending educational workshops and reviewing technical publications.
• Help with training Technicians and Technician Assistants in their knowledge and understanding on how to be more efficient and independent in Water loss and Microbial growth project.
• Start and lead a single project.
• Remain on On-call rotation.
  

Schedule

This position is full-time (40 hours) with a 7:30 AM start time. Due to the nature of our industry, on call, overtime, weekend and after hours will be expected.

Dress code policy

• Requires wearing common protective or safety equipment
• Uniform must be worn and must be clean without cuts, holes or stains.
• Uniform shirt must be tucked in at all times
• Badge must be worn and visible at all times.
• Clean and professional appearance. (ie shaving facial hair, combing hair, no strong perfume or colognes)

Benefits

• Upward mobility in a fast-growing company
• Flexible schedule
• Robust Paid time off and paid holidays
• 401(k) + 100% Match up to 4%
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-Term Disability Insurance
• Employee assistance program
• Professional development assistance
• Volunteer Hours Reimbursed
• Reimbursements for Family Activities up to $250
• Tuition reimbursement
• Van to drive to jobsites and tools provided

NOTE

• Driving is an essential function so applicant must have a clear driving record. Company Van Provided for driving to and from jobs.
• Compensation range will depend on relatable work history and experience.
• We are looking for mostly full time but part time lookers are welcome to apply.
  
• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
• E-Verify is used to ensure authorization to work in the United States.
• After a candidate has been selected and a conditional offer letter has been signed, all candidate regardless of position will require clearance of a background check. If this position is a driving positions, a driving background check must also be completed and cleared.

Thank you for your interest! We look forward to working with you.